IT Update

IT Academy: Speaker Series resumes, upcoming training, and survey invite

August 10, 2023
Speaker series resumes

The IT Academy resumed its speaker series for FY24 with a Café IT on “IT Early Career Development Experiences” hosted in late July. Look for future speaker series events in IT Update and participate in our survey (further in this message) to share feedback for future IT...

Celebrating one IT leader’s story of growth

August 10, 2023

Vidhya Narayanan, IT Director of Health Software Solutions and Engineering Learning and growth are one of the many benefits of an enriching experience at Yale and part of what makes leadership opportunities possible. Vidhya Narayanan, IT Director of Health Software Solutions and Engineering,...

New ACIO for Health Sciences

August 10, 2023

Yale IT is excited to announce that Dr. Wies Rafi, supporting the Health Sciences Division as associate chief information officer, joined IT, the IT Leadership Council (ITLC), and the Senior Leadership Team (SLT) as its newest member on August 1.

Wies began his career as a systems data...

July 2023 IT Leadership Team meeting update

August 10, 2023

At the July IT Leadership Team meeting, topics included the new GSAS course registration system, the Law School’s upgraded registration system, Balanced Scorecard updates, as well as a FY24 discussion, and more.

Launching an improved registration system for the Graduate School of Arts...

Cybersecurity awareness updates: August 2023

August 10, 2023
Cybersecurity 101 – Back-to-School Security Refreshers

Summer is great for relaxing our minds and bodies, but not our cybersecurity muscles! With the new academic year upon us, it’s a good time to refresh our security practices.

Phishing attackers never rest and we continue to see...

ITS staff movement, anniversaries, and new hires - June 2023

July 13, 2023

Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in June. Welcome or congratulate your colleagues using Ycards , Yale’s digital greeting...

June IT Leadership Team recap

July 13, 2023

The IT Leadership Team met on Wednesday, June 28. Based on questions from the IT Town Hall and employee surveys requesting clarification on career paths, promotions, and equity, the Senior Leadership Team (SLT) chose this opportunity to provide strategic guidance on the merit process for ITS....

The Bulldog Computer is coming this summer

July 13, 2023
Summary This summer, Information Technology Services (ITS) is introducing a new service, the Bulldog Computer, a new flexible and secure computing platform that replaces the current Yale pre-configured computer options. Faculty or staff needing a new computer will receive a customized experience,...

Recognizing recent promotions in ITS

July 13, 2023

Promotions are a part of our commitment to recognize and motivate exceptional performance, to foster career growth, and ensure organizational success.

During this time of year, many of our staff inquire about the promotion process , and we would like to take this opportunity to...

Welcoming a new cohort of interns

July 13, 2023

Yale IT recently welcomed a new cohort of twenty-two members to its Summer College Internship program. This is the 10th cohort group since the program’s inception in 2014. The program offers college students a paid opportunity to explore careers matching their academic and personal interests....

ITS names Frank Mathew AVP and Deputy CIO

July 13, 2023

Frank Mathew has been named assistant vice president and deputy chief information officer. This change reflects Frank’s broad community engagement and record of...

Cybersecurity awareness updates: July 2023

July 13, 2023
Wordle, anyone? Uncover the Cyber Bee’s name!

Earlier this year, we asked for your help naming the Bee Cyber Fit bee. Solve our Wordle challenge to uncover the full name! ...

Ask SLT - July 2023

July 13, 2023

“Ask John” is now “Ask SLT,” and IT staff are invited to...

IT Academy News & Events

July 13, 2023

Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings ,...

Partnering to recover Computer Science’s network at AKW

July 13, 2023

On Saturday, June 24, at 7 a.m., a construction crew working on the third floor at Arthur K. Watson (AKW) on 51 Prospect Street accidentally damaged a sprinkler head. This caused water to cascade down to the networking closets on three floors, resulting in networking equipment failing.

...

OneFinance: July 2023 program lead update

July 12, 2023
Our North Star To enable Yale’s mission, simplify and standardize financial services in order to make life easier where everyone has a role in building a strong culture of financial integrity, insight, and stewardship of Yale resources.

Since our...

ITS staff movement, anniversaries, and new hires - May 2023

June 9, 2023

Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in May. Welcome or congratulate your colleagues using Ycards , Yale’s digital greeting...

Connecting as One at the IT Community Picnic

June 9, 2023

Yesterday, over 300 IT staff—in central and distributed roles from near and far—gathered at Lighthouse Point Park to enjoy networking, lawn games, refreshments, and more.

The picnic provided a unique opportunity for colleagues to connect and establish new relationships. Ania Lighty,...

Newly opened IT collaboration space

June 9, 2023

In June, a new collaboration space opened on the fifth floor of 25 Science Park. The newly launched space offers connection and idea-sharing opportunities, from table tennis and Connect 4 to conversation nooks and cozy seating.

Guided by feedback from staff, the IT Business Office sought...

Save the date! ITS is offering a Foundations of Gender & Sexuality webinar

June 9, 2023

This 2.5-hour Foundations of Gender & Sexuality webinar will be offered through a hybrid format on Wednesday, July 19, from 9 -11:30 a.m. Those able to attend in person, please join us at 25 Science Park, room 125. An email with more information to follow for those who wish to join remotely...

Launching Lux and revisioning IT staff development discussed at the May IT LT meeting

June 9, 2023

The IT Leadership Team meeting met on May 31 and discussed the following topics:

Launching LUX – Yale’s Cross-Collection Discovery at Yale

LUX: Collection Discovery —Yale...

2023 student NetID locking initiative

June 9, 2023
Summary Yale’s Information Technology Services (ITS) will lock NetIDs for students who have graduated following a one-year grace period. A similar initiative successfully went live in March 2022 for faculty, staff, and sponsored identities. Graduates from the Schools of Management and Law are...

Yale Hub will replace the Student Information System (SIS) portal on June 15, 2023

June 9, 2023
Summary

The existing student platform, Yale Hub , will replace the student self-service portal, Student Information System (SIS), sis.yale.edu on June 15, 2023. All self-service pages currently available in SIS are already accessible via the Yale...

Bee SAFE, Not Sorry campaign highlights

June 9, 2023

Thanks to all who participated in the Bee SAFE, Not Sorry awareness campaign in April and May.

The campaign focused on our shared responsibility to report suspicious activity right away to the Information...

Participate in a June MSS / SPA Improvement Focus Group

June 9, 2023

Earlier this week, the Information Security Office shared a communication inviting the IT at Yale community to our upcoming focus groups. In case you missed it, we hope you’ll join us .

The Minimum Security Standards (MSS) and Security Planning Assessment (SPA) are two key aspects of the...

Red Cross Blood drive at 25 Science Park - June 13, 2023

June 9, 2023

The need for blood is constant and only volunteer donors can fulfill that need for patients in our community. Nationwide, someone needs a unit of blood every 2 to 3 seconds and most of us will need blood in our lifetime. Your donation will save up to three lives.

The Red Cross is running...

ServiceNow Incident Recategorization

June 9, 2023

Reminder

As previously announced via the May IT Update, as part of continuous improvement, Service Management will be implementing new incident categorization within ServiceNow. Training...

Take these steps to prepare for the year ahead

June 9, 2023

As another academic year approaches, ITS managers and staff are reminded to act on the following:

Performance Reviews : Teams should be well underway with annual review processes, providing opportunities for substantive and meaningful discussions about how to support long-...

Ask SLT - June 2023

June 9, 2023

“Ask John” is now “Ask SLT,” and IT staff are invited to...

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