IT Update

IT Learning - June update

June 13, 2024
Individual contributors series: How it works, IT edition—lightning round presentations on your work

Have you ever had the experience of watching someone close to you explain to another person what you do? Have you ever been amused (or baffled) by how other people understand your work?


Possible action required: EliApps account data storage limits enforced

June 13, 2024

Google no longer offers free unlimited storage to higher education. In response, Yale has limited new EliApps accounts created after August 15, 2023, to 5GB of storage with all accounts affected by the following quotas starting September 30, 2024 :

Faculty who joined Yale...

Introducing Localist, a new event management and ticketing tool

June 13, 2024

As part of the YaleSites Upgrade Project, the Office of Public Affairs and Communication is introducing an improved event management and ticketing tool called Localist . Localist will be available to the Yale community in July of 2024.


HR reminders for ITS staff and managers – June 2024

June 13, 2024

As another academic year approaches, ITS managers and staff are reminded to act on the following:

Performance reviews: Teams should be well underway with annual review processes, providing opportunities for substantive and meaningful discussions about how to support long-...

IT Leadership Team May 2024 Meeting recap

June 13, 2024

On Wednesday, May 29, the IT Leadership Team meeting met to discuss the following topics:

Next Generation Network (NGN) update

Next Generation Network, Yale’s $64M initiative to deliver a more reliable and secure method of transmitting Yale’s data, is progressing quickly and confidently...

Register for the July Blood Drive at 25 Science Park

June 13, 2024

Following the success of the January and April events, the Red Cross is hosting its next quarterly blood drive at 25 Science Park on Tuesday, July 23, 10 a.m. – 3 p.m. (150 Munson St, Room 125).

While walk-ins are welcome, prospective donors are encouraged to schedule ahead of time to...

Fostering Connection at the IT Community Picnic

June 13, 2024

On June 6, over 360 IT staff—in central and distributed roles from near and far—gathered at Lighthouse Point Park to enjoy networking, lawn games, refreshments, and more. Now in its second year, the picnic remains a cherished event, fostering connection and enjoyment across the IT community....

ITS staff movement, anniversaries, and new hires - June 2024

June 13, 2024

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in May. Welcome or congratulate your colleagues using Ycards , Yale’s digital greeting...

Telephony program delivers savings and service improvements

June 13, 2024

Yale’s multi-year Telephony Program aims to increase reliability and reduce costs. This year, transitioning to a new telecommunications carrier resulted in annual savings nearing $1M while improving service and reliability.

The Telephony Program was first initiated at the tail end of the...

MGHPCC membership advances Yale’s research infrastructure

June 13, 2024

After several years of careful consideration and strategic planning, formal agreements to add Yale as a member of the Massachusetts Green High-Performance Computing Center (MGHPCC) were completed this Spring. Yale joins Boston University, Harvard University, MIT, Northeastern University, and the...

MSS Lunch and Learns - Register for upcoming sessions and review past presentations

June 13, 2024

Visit the MSS Lunch & Learns page to learn about the series, read descriptions of upcoming sessions, register to attend a session, or view presentations from past sessions.

Don’t forget to block your...

Recognition resources

June 13, 2024

Elevate your workplace spirit and celebrate success with our exclusive recognition resources! Use our Ycards for personalized kudos,...

Public Safety presentation for 25 Science Park

June 13, 2024

IT is hosting a Public Safety Presentation for the 25 Science Park community on Tuesday, June 25, from 9 - 10 a.m. in 25 Science Park’s conference room 125. This presentation is open to Yale staff at 25 Science Park and all IT staff. You can attend in person or...

Cybersecurity awareness updates

June 13, 2024
Cybersecurity awareness updates

Gear up for summer with the latest Bee Cyber Fit news and events!

Cyber Actors: Who wants your data & why, as told by Assistant Dean Asha Rangappa

Tuesday, June 25, 2:00-3:00 p.m.

Do you know what happens when cybercriminals...

Technology to replace STARS selected

June 12, 2024

We are delighted to share an exciting development from the Recruiting Strategic Initiative (RSI) team, which has carefully selected Workday Recruiting and Phenom Candidate Relationship Management (CRM) to replace Yale’s Strategic Talent Management and Recruitment System (STARS) in Summer/Fall...

IT Learning: Call for lightning round presenters and updated AI course

May 9, 2024
IT at work - call for lightning round presenters

Have you ever had the experience of watching someone close to you explain to another person what you do? Have you ever been amused (or baffled) by how other people understand your work?

On June 17, we’re asking IT staff across central and...

Mark your calendars: Staff Spirit Week is coming June 3–7!

May 9, 2024

Get ready for a week full of activities, contests, and stories that highlight the amazing people and places you’ll find around every corner here at Yale. And, of course, the chance to win some prizes! At the center of the week’s celebrations: our Staff Appreciation Day event on Wednesday, June 5...

Cybersecurity Awareness Updates for May

May 9, 2024

Ready for a cyber tune-up? Our Bee Cyber Fit spring campaign is full swing.

Five-Day Spring Cyber Challenge

May 13 - 17

Back by popular demand! An all-new five-day cyber habit challenge focused on phishing.

These days, it’s hard to tell what’s real and what’s not. Yale,...

ITS Calendar

May 9, 2024

We invite you to visit the new ITS Calendar - Power BI (login required) for upcoming events and deadlines provided by the...

Ask IT Leadership - May 9, 2024

May 9, 2024

IT staff are invited to anonymously share a question,...

World Travel has replaced Egencia

May 9, 2024
Summary World Travel has replaced Egencia for all Yale business travel booking needs. On-demand training is available for booking...

ITS staff movement, anniversaries, and new hires - May 2024

May 9, 2024

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in April. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Get excited about a “Summer of Possibilities”

May 9, 2024

IT staff have many opportunities to connect and engage with peers this summer, thanks to a series of events, including ten weeks of themed “Summer of Possibilities” activities, starting Monday, June 3.

Yale Staff Spirit Week

(June 3 - 7, including Staff Appreciation Day on June 5, 11 a.m...

IT Leadership Team April meeting recap

May 9, 2024

On April 24, the Leadership Team met to review the following highlights.

Voice of the Customer program

A new data-driven quality improvement strategy centered around the client experience is underway, with the help of IT Associate Director Cyndi Welsh and her team. The Voice of the...

Update to ServiceNow Incident ticketing process

May 9, 2024

In June, the ServiceNow Development and Support team will change the way the system populates the Assignment Group field. Previously, in Incident tickets, when an individual chose the Service Offering, the Assignment Group field would autofill, and the field was marked mandatory.


Google storage limits begin on Sept. 30 – take action now to prepare

May 9, 2024

**** Note: This information applies only to those individuals who use EliApps Google for data storage.

Summary Beginning on November 1, Google will no longer offer free unlimited data storage to higher education institutions. This change will apply to storage in EliApps (...

Streamline work with Enterprise Content Management Services

May 9, 2024

[Digital] automation of business processes to streamline and improve user experience continues to be an intense area of focus for University departments. Hyland’s OnBase document and contract management solution has accelerated the pace of these digital transformations. The Hyland OnBase...

Celebrating culture and engaging in critical conversations

May 3, 2024

The ITS Culture, Climate & Inclusion (CCI) working group has been actively fostering a more inclusive and connected IT community at Yale. With a focus on celebrating diversity and encouraging critical conversations, the group recently organized several engaging events and initiatives....

Conference edition: Capturing the spirit of One IT

April 11, 2024

After nearly a year of planning, the inaugural One IT Conference brought over 340 IT practitioners together on Wednesday, March 20. In addition to supporting the organizational priority of “aligning to seamlessly enable institutional goals,” the conference, which exceeded its attendance goal by...

MSS Lunch & Learn series - April session

April 11, 2024
MSS Lunch & Learn Series YALE-MSS-1 and YALE-MSS-11

Wednesday, April 17 | noon - 1 p.m.

Don’t miss the April session of the MSS Lunch & Learn series! We’re excited for you to join experts from the Information Security Office for discussions around each of...