The Graduate School of Arts & Sciences (GSAS) launched a refreshed website at the end of October. The site, developed in collaboration with Yale ITS, features updated content, a consistent voice and tone, improved menu navigation, and photojournalistic...
Scheduled for release the first quarter of 2020, the Service Management team will be kicking off the upgrade of ServiceNow to the latest version: New York. The primary goal of the effort is to bring the platform forward to the most current version and take advantage of new features and increased...
Beginning on Friday, December 27...
Congratulations to IT staff who recently celebrated a milestone or joined our organization in October. Say hello or congratulate your colleagues using Yale’s digital greeting cards.
Milestone anniversaries
35 years
Richard B. Morris25 years
Kim...The following information applies only to those computers running Windows operating systems.
SummaryYale ITS began delivering an updated version of Java, automatically, in batches, to ITS supported computers on Wednesday, November 13. This process will continue until all ITS managed...
ServiceNow Office hours at 25 Science Park, will now be held in room 549. Please visit us on the first and third Thursday of each month between 10:00 a.m. noon to discuss any ServiceNow related questions or issues.
The Office of International Students and Scholars (OISS) introduced a new vendor-based system, called International Student and Scholar Services (ISSS) in July. OISS and other departments will use ISSS to issue visa documents, administer student and scholar data, communicate with students and...
The need for blood is constant and only volunteer donors can fulfill that need for patients in our community. Nationwide, someone needs a unit of blood every two to three seconds and most of us will need blood in our lifetime. Your donation will save up to three lives.
The Red Cross is...
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The newly re-platformed Account Holder Report by Person is now LIVE on the Power BI...
The IT Leadership Team met on October 30 to discuss the following projects and updates:
Enterprise MonitoringThe Enterprise Monitoring project is scheduled to kick off on October 31, with the goal of minimizing the footprint (and maximizing the use of) monitoring tools, expanding...
Yale’s Chief Information Officer, John Barden answers a few questions submitted at the recent IT Town Hall meeting.
Why is Yale not one of the four schools being targeted for undergraduate recruiting?
Undergraduate recruiting is a new...
The IT Staff Development team is partnering with Information Security to host InfoSec Chats – a discussion on various relevant information technology security topics. Each month, Chief Information Security Officer for Yale University, Paul Rivers, will present on current issues and topics in the...
Summary
Later this month, Network Engineering will begin to perform ongoing required network maintenance running through mid-November. Please see detailed information below for a complete list of buildings and scheduled maintenance times. This information is for...The Access Management Improvement project is a key component of Yale’s multi-year cyber security strengthening efforts. This project will modernize NetID usage to deliver improved accessibility, usability, and security via a modernized CAS login screen, expanded self-service password recovery,...
National Cybersecurity Awareness Month has officially begun yet protecting Yale’s data — and your own personal information — is a year-round job. Staying cybersecure is especially important as the lines between our work and personal lives become increasingly blurred. IT Cybersecurity has...
To streamline the process for ordering desk phones, ethernet connections, or other phone services, the ServiceNow and IT Desk Phone teams created two new request forms and updated several existing forms....
Congratulations to IT staff who recently celebrated a milestone or joined our organization in September. Say hello or congratulate your colleagues using Yale’s digital greeting cards.
Milestone anniversaries
35 years
Paul J Johnson30 years
Joseph...The ITS leadership team met on Wednesday, September 28. The team discussed the IT Balanced Scorecard objectives and the Technology Architecture Standards Team gave an Architecture Technology Standards update. The meeting also included a presentation of the hard work of so many during the Banner...
Summary
The ITS Backup Service technology will be upgraded on Thursday, October 10, from 5:00 – 6:00 p.m. There will be a one-hour interruption in back-ups as the client upgrades itself. During this time, the backup service will not be available. No action is required on...To streamline the process for ordering desk phones, ethernet connections, or other phone services, the IT Desk Phone team created two new request forms and updated several existing forms.
These forms will make it easier for users to request adjustments to voicemail and other customer...
As the academic year marks a new learning opportunity for Yale students, it also coincides with a new learning series for our information technology (IT) community. Earlier this month, the IT Staff Development team hosted the first in a series of learning sessions called Tech Talks. Each one-...
Earlier this month, over 200 IT staff celebrated the final days of the season at the Information Technology (IT) summer picnic, held at The Stack restaurant in New Haven. Attendees were able to sample a selection of all things barbecue and enjoy networking opportunities and lawn games in the...
Mark Manton has boundless energy. In addition to his job at Yale, he is a volunteer EMT, swims competitively, and, in the winter months, is ski patrolling. His office is chock-full of photos and mementos, and he greets colleagues stopping by with a welcoming smile.
As the ITS lead...
ITS has rebuilt the Ups & Downs report in Microsoft SharePoint and re-branded it as IT Highlights. Please review the changes and cut-over schedule below.
Like its predecessor, any submissions to IT Highlights from the week prior will be sent to all IT staff and select IT partners on...
At 2:00 p.m., on Thursday, September 26, ITS will perform routine maintenance on Yale’s antivirus service (Cylance) to remove duplicate devices. Additionally, Cylance will stop functioning on devices that have not connected to the internet within the last six months. These systems will be...
