IT Update

Register for a November MSS 201 class

November 12, 2020

Haven’t registered for Minimum Security Standards (MSS) 101 yet? Time is ticking, only two classes left! All ITS staff must attend MSS 101 before November 20. If you haven’t already done so,...

Dynatrace offers system and application owners a single source of truth for metrics

November 12, 2020

The Enterprise Monitoring project conducted an extensive proof of concept (PoC) with three vendors this past winter. After evaluating feedback provided from all ITS departments and involved IT partners, we announced in the spring that Dynatrace was...

IT Academy training and events - Nov./Dec. 2020

November 12, 2020

Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series, recommended online training offerings, and learning events to support the professional growth and staff development of Yale’s IT community.

Upcoming Sessions in November and December...

Exploring an IT support model for medical researchers

November 12, 2020

Research labs at the Yale School of Medicine (YSM) faced a challenge — they needed to consume complex integrated informatics and information technologies to become more efficient. Without proper IT support, it was likely that they would implement solutions that do not meet their needs—...

Public safety enhancements are underway at Science Park

November 12, 2020

Ensuring that staff feel safe while working and traveling between buildings at Science Park is a key priority for Yale—particularly CIO John Barden and CFO Steve Murphy who spearheaded, and recently received approval for, an updated public safety plan for Science Park. Preliminary work is...

2020 Turkey Drive - Donations needed by November 16

November 9, 2020

Help the Yale Police Department feed people in need this holiday season during the 4th Annual Turkey Drive . Consider a cash donation to help them purchase Thanksgiving dinners for needy New Haven families.

Since 2016, the...

Do your part, be cybersmart - Attend an InfoSec Chat

October 29, 2020

Close out the month with an interactive, virtual learning session on Friday, October 30. Cybersecurity Awareness Month is all about coming together to protect Yale. Join the cybersecurity team for a healthy dose of information and inspiration around ways you can do your part, be cybersmart. It...

IT Virtual Town Hall October 23, 2020

October 29, 2020

John opened the Town Hall by reflecting on IT’s ability to meet the complex needs of the university over this period of time, which has “really been amazing”. He then shared a series of institutional updates and encouraged everyone to vote.

You guys have absolutely rocked it and...

IT Academy training and events - November 2020

October 29, 2020

Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series, recommended online training offerings, and learning events to support the professional growth and staff development of Yale’s IT community.

Last week’s IT Academy Speaker...

Workplace Survey initiatives

October 29, 2020

The 2019 Workplace Survey (WPS), conducted between November 4 and December 6, 2019, provided the University with feedback on areas such as: commitment, communication,...

New guidance on delivering meaningful performance feedback within ITS

October 29, 2020

ITS wants all employees to receive meaningful performance feedback and coaching – during evaluations and on an ongoing basis. This is especially important in complex times when staff are balancing pandemic safety, remote work/life challenges, and the impact of hiring restrictions.

...

Register now for MSS 201, MSS 101 deadline nears

October 29, 2020

Minimum Security Standards (MSS 201) registration is now available. The course reinforces how and why we protect Yale’s Data and IT Systems based on risk. Like MSS 101, it affords the...

Improvements to Time Tracking, COVID notifications, and more discussed at IT Leadership Team meeting

October 29, 2020

The Leadership Team met on October 28 to discuss the following projects and updates:

Time Tracking Update

Ron Lipkins announced that the Workday Time Tracking and Absence project, which was initiated to replace an outdated (MyTime) Kronos system, will launch in June 2021. The...

Early registration and improved software for Yale College

October 29, 2020

In spring 2021, Yale College will be the first school at Yale to go live with Leepfrog PATH, a new registration application that will replace Online Course Selection. The new mobile-friendly software offers improved accessibility over the aging current technology. In addition to streamlining the...

Possible action required - F5 Load Balancer - various dates in November and December

October 29, 2020
Summary Yale ITS will perform scheduled maintenance impacting the F5 network on various dates through November and December, beginning on Monday, November 16. Individuals using up-to-date web-browsers should see no disruption in connectivity to resources and websites hosted through F5. Some...

Cafe IT event drives IT Academy milestone for Staff Development efforts

October 29, 2020

Last week’s IT Academy Speaker Series Café IT event on “Giving and Receiving Feedback” presented by Ted Hanss and Erika Fleck saw great success with roughly triple the average Speaker Series attendance numbers. The October 22 event was attended by 116 people across several Yale...

Critical vulnerability in Chrome - Possible action required

October 29, 2020

Please urge individuals using non-managed devices in your area to upgrade to the most recent version of Google Chrome.

Summary A serious security vulnerability has been identified in Google Chrome web browsers. All operating systems are vulnerable. An immediate update is required. For the...

Yale SOM and IT collaborate on Alumni Digital Experience Discovery project

October 15, 2020

The Yale School of Management (SOM) Development and Alumni Relations Office has been collaborating with ITS since January 2020 on a digital experience discovery project focused on understanding the needs of SOM alumni and what it is they are looking for from a digital experience with the school...

Central Authentication Service (CAS) screen has a new look

October 15, 2020

Last week, the Central Authentication Service (CAS) was updated with a new look, in order to meet Yale’s usability and accessibility guidelines. As a reminder, your present NetID login credentials will remain the same.

The new screen design

An example of the new screen design is...

Announcing Microsoft's FY21 Enterprise Skills Initiative

October 15, 2020

Yale faculty and staff are invited to participate in Microsoft’s Enterprise Skills Initiative (ESI) program. ESI is Microsoft’s FY21 offering to help sharpen your technical skills and knowledge of Microsoft platforms and solutions. Within the ESI Learner Experience Portal (LxP) you can discover...

Streamlining Yale’s COVID-19 response with the Salesforce platform

October 15, 2020

IT’s Salesforce Applications & Support team partnered with Yale Health to deliver a custom contact tracing, isolation, and quarantine tracking application for Yale Health plan members, including students, faculty, staff, dependents, and other members of our University community....

ServiceNow mobile application updates

October 15, 2020

Need to manage your queue on the go? Want to quickly update your tickets? Need to provide some information to the individual you are helping while walking to your next meeting? Use the newly updated ServiceNow Mobile Agent Application.

The newly updated Mobile Agent application is able...

Do your part, be cybersmart: Submit a security slogan

October 15, 2020

Are you creative and up for a fun challenge? Create a catchy cybersecurity tagline that inspires our community to sharpen their cybersecurity awareness! We’re looking for your best, most creative and clever slogan ideas! The winner will be featured on the homepage of the new cybersecurity....

ServiceNow transition from homepages to dashboards – Possible action required

October 15, 2020

In the first quarter of 2021, ServiceNow will be upgraded to the Paris version and homepages will no longer be supported. The upgrade will require individuals who use the system to transition from homepages to dashboards.

Dashboards provide significant improvements over the retiring...

Project update: Workday Time Tracking and Absence

October 15, 2020

In summer 2021, Workday Time Tracking and Absence will replace MyTime/MyTime Lite (Kronos) as the system used to track time worked, requests for time off, and time off accruals. This unified, modern system will streamline the time tracking process and provide new reports that help manage staff...

Driving for data consistency and governance within university admissions

October 15, 2020

The Student & Academic Support Systems (SASS) team has supported automated, custom admissions data integrations for Yale College, the Graduate School, and all the professional schools for about a decade. These admissions departments utilize vendors like Common Application, Slate, WebAdmit,...

Reminder - ITS staff to complete MSS 101 by November 20

October 15, 2020

Haven’t registered for MSS 101 yet? Time is ticking. All ITS staff must attend MSS 101 on or before November 20.

Get in on the action now to win cool got MSS? swag. ...

IT Academy recommended training and events - October 2020

October 1, 2020

Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series, recommended online training offerings, and learning events to support the professional growth and staff development of Yale’s IT community.

Call for speakers and ideas for upcoming...

ITS virtual Town Hall September 29 recap

October 1, 2020

John opened the Town Hall by sharing that campus health is positive and favorable, research and clinical care operations are moving forward, and classes are on track. Around 11,000 people are on campus each day and they are being very thoughtful and cautious by following...

Staff movement, anniversaries, and new hires - September 2020

October 1, 2020

Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in September. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

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