IT Update

As previously announced , Yale ITS and the Office of Public Affairs and Communications are upgrading YaleSites, Yale’s web-publishing service. The YaleSites team will provide quarterly updates...

In July 2022, Yale will transition to a new Graduate Student Funding (GSF) process using Banner, Workday, and a Data Mart for Graduate School payment transaction execution and reporting. The Graduate Student Payment System (GSPS) will be decommissioned in June.

Do you how to keep your kids and grandkids safe online this summer? Are you aware of the latest cyber scams you’ll want to avoid? Check out the inaugural issue of the Bee Cyber Fit newsletter ...

Yale’s Office of Facilities will replace its current management system (FAMIS) with AssetWorks for asset management, billing, procurement, work order, and maintenance processes for Yale’s more than 300 buildings on...

The IT Leadership Team met on May 25 to discuss the following topics:

Blanche Temple shared recent updates on the Job Family Redesign pilot. In particular, she mentioned that a full timeline of upcoming activities is now available on a dedicated...

John opened the Town Hall by celebrating this month’s two commencement ceremonies (for the class of 2020 and 2022) and three alumni reunions. He thanked the team for the role they played with these two graduating classes in ways that they have never played before because “a lot of their...

The IT Service Management team will be introducing a newly designed Problem Management and Major Incident Processes in the June timeframe.

The newly designed processes will streamline and automate many of the cumbersome manual tasks associated with the Major Incident Process and...

Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in April. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Do you know that out-of-date software makes it easier for cybercriminals to access your data and systems?

The Yale Cybersecurity Awareness Program is pleased to launch our latest campaign, Apply Updates. We’ll share key information and simple strategies to help keep your personal...

Yale Information Technology Services (ITS) has launched a Fit for Purpose Computing initiative focused on a better understanding of end-user computing needs and the purchasing and provisioning processes currently in use across the University. This initiative will capture the experiences...

As shared in the January issue of IT Update , ITS is preparing to launch a Job Family Redesign pilot in July 2022, to strengthen its position as a Workplace of Choice. The pilot will replace the current...

In ServiceNow, groups control access to the ServiceNow system and individual assignment groups or teams. Members of these assignment groups are responsible for processing tickets assigned to that team. You can use our Group Management form to submit requests for changes to group membership. This...

Did you “power up your passwords” during our Use Secure Passwords awareness campaign? We hosted many events over the past several months including:

The IT Leadership Team met on March 30 to discuss the following projects and highlights:

What is psychological safety? Dr. Amy Edmondson, Harvard Business School professor coined the term as “a belief that one will not be punished...