IT Update

Enhancing IT Leadership through “Diversity Monologues”

November 11, 2021

IT Leaders gathered in October to participate in the first of four “Diversity Monologues” to clarify their role in championing diversity, equity, inclusion, and belonging (DEIB) within ITS. The session was led by Deborah Stanley-McAulay, Associate Vice President for Employee Engagement and...

FY22 Balanced Scorecard Goals progressing

November 11, 2021

Progress is underway for all ten of IT’s Balanced Scorecard Goals for FY22, which are aligned to the strategic anchors of Service Quality, One IT @ Yale, and Workplace of Choice. SLT leaders and team participants are commended for ensuring that these goals continue to move forward....

Benefits to receiving your W2 electronically

November 11, 2021

Take a moment to elect to receive your W-2 electronically if you did not already consent to do so last year. Beyond simplifying your personal tax filings, this method will ensure the following benefits:

Privacy & security : Fast and secure delivery, protecting your...

Upcoming changes to antivirus service

November 11, 2021

On Tuesday November 16, Yale will replace our existing antivirus solution, Cylance, with a more capable endpoint production solution, Crowdstrike Falcon. Crowdstrike Falcon uses a lightweight sensor tested to use fewer system resources than Cylance while offering significant new security...

Cybersecurity Awareness Highlights

November 11, 2021

Did you miss the recent “Bee the Home Expert” Lunch & Learn on October 22? This interactive and engaging session is a must-see for protecting you and your loved ones. The good news is you can watch it at your convenience and up your...

IT Academy - Upcoming Events and Training

November 11, 2021

Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended...

Staff movement, anniversaries, and new hires - October 2021

November 11, 2021

Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in October. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

The Graduate Student Funding Project

November 11, 2021

In 2022, Yale will transition to a new Graduate Student Funding (GSF) process, replacing the Graduate Student Payment System (GSPS) with Banner, Workday, and a new data warehouse and datamart. Graduate students, faculty, and staff that support graduate funding will be impacted by this change....

Microsoft Teams to allow external user communication

November 11, 2021
Summary: On Tuesday, November 30, 2021 , Microsoft Teams will be modified by ITS to allow external user communication. You will be able to call, chat, and set up meetings with people external to the University who use Microsoft Teams or Skype for Business and are also using open...

Secure File Transfer Facility service no longer supported

November 11, 2021

The Secure File Transfer Facility service ( is no longer supported by the vendor and will be retired at Yale as of December 22, 2021.

Action required...

Yale Message Office Hours: Ask an expert

November 11, 2021
The Yale Message team will be holding weekly office hours for Yale Message users as a supplement to our support via the IT Help Desk. Bring your questions about adoption, best-practice and general how-to inquiries. Please provide some detail through your booking if you would like to discuss a...

Upcoming changes to the NetID activation and reset process

November 11, 2021

On Thursday, November 18, the Yale Information Security Office (ISO) will release an updated version of the NetID Management Tool.

Members of the Yale community will notice several changes to the NetID activation and password reset processes:

Instead of asking for security questions...

Recap of October 18 Hybrid Town Hall

November 11, 2021

On October 18, John Barden welcomed team members back for the second hybrid IT Town Hall, held at the Greenberg Center and live-streamed to staff members at home. The agenda included a welcome back to campus message from Jack Callahan and John Barden, an overview of FY22 and future IT goals, a...

Microsoft 365: Supporting hybrid work

November 11, 2021

As workspaces have shifted to both remote and onsite, maintaining virtual collaboration is critical to get work done. Microsoft 365 offers apps and features that help you and your team stay productive, protected, and connected.

Details Keep everything digitized so you can access and...

Staff movement, anniversaries, and new hires - September 2021

October 14, 2021

Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in September. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

IT Academy - October 2021

October 14, 2021

Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings,...

More options to skill up: Exam prep, learning events, and training for FY22

October 14, 2021

We invite Yale faculty and staff to participate in Microsoft’s Enterprise Skills Initiative (ESI). ESI is Microsoft’s FY22 offering to help sharpen your technical skills in:

Microsoft 365 Microsoft Azure Microsoft Power Platform Microsoft Security

Within the ESI Learner Experience Portal...

New: Microsoft 365 support page

October 14, 2021

ITS has introduced a new Microsoft 365 support page to help you utilize the full capability of the Microsoft 365 tools and applications so you can work smarter and get more done...

The Cultural Heritage Project – Improving access to Yale’s collections

October 14, 2021

The Cultural Heritage Project, CUL200 – Improving access to Yale’s collections, is an innovative project supporting the Cultural Heritage pillar. The primary objective of the project is to bring together the collections of Yale’s main collecting organizations (Yale Center for British Art, Yale...

ITS Balanced Scorecard training

October 14, 2021

A new training module for the FY22 ITS Balanced Scorecard is live in TMS. This course was developed in support of our FY22 balanced scorecard goals and takes approximately 15 minutes to complete.The rollout of this training is aligned to coincide with FY22 goal-setting, which should now be...

Upcoming changes to the amount of time Yale will retain Zoom recordings

October 14, 2021

Important changes are being made to the amount of time Yale will retain Zoom recordings. Please take the appropriate actions now to ensure you retain access to your critical recordings. The IT support teams are here to assist as you take the steps to extend retention of your Zoom cloud...

The benefits of Agile, new Procurement portal, and more at IT Leadership Team meeting

October 14, 2021

The IT Leadership Team met on September 29 and discussed the following topics.

Procurement Intake Portal

Ed Frey announced that a new Procurement Intake Portal launched on Tuesday, September 28. The Portal acts as Procurement’s “version of ServiceNow—a vehicle to request all...

Cybersecurity Awareness Month: Do your part. Be cybersmart.

October 13, 2021

We all know that cybersecurity risk is increasing worldwide at a rapid pace. It poses a growing threat to the work we do across Yale. But did you know that your small steps can protect Yale’s big mission? By working together, we have the power to make a big difference in keeping Yale safe...

IT internship programs: A great experience for managers and participants alike

September 9, 2021

Yale offers various paid internship opportunities designed to help students interested in exploring careers in information technology (IT).

The key to a successful program is ensuring a valuable experience...

IT Enterprise Monitoring community

September 9, 2021

Enterprise Monitoring provides multiple tools and solutions to help monitor the availability and health of your systems and services. To help community members know what services are available and how to use these tools, we host multiple recurring meetings. Every Tuesday we run an Enablement...

Staff movement, anniversaries, and new hires - August 2021

September 9, 2021

Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in August. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

IT leads the way to successful hybrid meetings

September 9, 2021

The team that keeps Yale connected is at it again. Yale IT staff are steadily assessing and developing recommendations to enhance the technology in meeting rooms across Yale’s campuses. Ensuring that meetings can be held successfully from any location is one of the many ways Yale IT has been...

Manager responsibilities, recent milestones, and more at Leadership Team Meeting

September 9, 2021

At the IT Leadership Team meeting, on July 28, the following highlights were shared:

Manager’s Role in Meeting Yale’s Health and Safety Requirements

Mark Manton shared that managers are responsible for supporting their employee’s compliance with Yale’s Vaccination Program. Comprehensive...

Success stories from the P4 Hiring Program and more at IT Leadership Team Meeting

September 9, 2021

The following updates were shared at the August 25 IT Leadership Team Meeting:

The Lux Project: Technology Plans

Renato Cayuela invited Robert Sanderson, Yale Library’s Cultural Heritage Metadata Project Director, to share recent progress on the Lux Project. In particular, Robert walked...

Join the IT Collaboration Services community on Teams

September 9, 2021

Join your IT colleagues on Teams to participate in group discussions where members can raise questions or discuss topics across the full range of services that the Collaboration Services team supports (Microsoft 365 services, G Suite Services, Zoom, Box, Mailman lists, Basecamp). The team is not...