IT Update

Pioneering AI projects and promoting data governance

December 14, 2023

With a growing number of publicly available Artificial Intelligence (AI) tools and a rapidly changing technology space, Yale quickly recognized the need to provide its community with guidelines. This led to the Data Governance Executive Council, Provost Scott Strobel, SVP for Operations Jack...

It's time for mid-year performance discussions

December 14, 2023

As a reminder, we have entered the development phase of I TS’s Performance Management cycle , including conducting a mid-year performance review.

Be sure to complete mid-year performance reviews for ITS...

The latest project updates from IT Leaders at November’s ITLT

December 14, 2023

This month’s IT Leadership Team meeting, held on Wednesday, November 29, featured discussions and updates on the following initiatives:

Summer Internship Program

Katie Cullen and Cheri Ross outlined the program’s process, deadlines, and expectations. The rotation is planned for ten...

Introducing feedback management for enhanced customer engagement

December 14, 2023

The IT Support Services team would like to introduce you to a new feedback widget on the IT at Yale portal as a simple and convenient way for individuals you support to submit feedback.

The widget, visible from the IT at Yale homepage after...

New Learning & Development manager series for 2024

December 14, 2023

With the winter recess quickly approaching, IT Learning & Development wants to take the opportunity to bring post-recess events and programming to your attention now.

A new manager’s series is under development in partnership with IT HR Business Partner Kaila Carroll and HR...

Join us to learn about the exciting new approach to Learning & Development at Yale!

December 14, 2023
Summary

We are excited to unveil an innovative approach to Learning & Development at Yale!

Over the past few years, we have developed an infrastructure, including quality standards and modern technology, to support learning as part of our work at Yale. This is only a start, as we...

New self-service system tracks health requirements

December 13, 2023
Tracking health requirements just got easier!

Health On Track , the university’s new self-service system for tracking health requirements, will launch on January 29.

Health On Track will manage current school or job-related health requirements and allow Yale to provide a safe...

Important: Save your Zoom recordings before Jan. 2024

December 13, 2023
Summary On Jan. 15, 2024, Yale will limit how long we save Zoom recordings to 13 months. Possible action required: Please prepare early to ensure you don’t lose any recordings you wish to keep. Recordings made on or before Dec. 16, 2022, will be deleted on Jan. 15 when this change is made...

Ask IT Leadership - November 2023

November 9, 2023

IT staff are invited to anonymously...

IT Learning & Development’s Café IT and Tech Talks - Nov. 2023

November 9, 2023

IT Learning & Development’s Café IT and Tech Talks series continues this fall with the following events.

Please check your email to RSVP and receive the Zoom links for each session, or reach out to...

Service Now to be upgraded mid-December

November 9, 2023

Each year, the Service Now Development and Support team upgrades the Service Now platform to the newest version. The team will be upgrading the platform to Vancouver in December.

What to expect

Aside from general updates, the following new functionality will be enabled:

Contextual...

Accelerating IT's professional development

November 9, 2023

Over the past seven months, IT Learning & Development has been teasing apart the range of current efforts and offerings to restructure and reorganize staff training into a cohesive program. Those efforts have occurred mainly behind the scenes, as the team collected feedback from the members...

ITLT meeting recap - November

November 9, 2023

The November IT Leadership Team meeting covered three main topics: ITS organizational updates, the life-cycle refresh (LCR) program, and an update on the Dataverse project.

ITS organizational updates

Jeremy Rosenberg and Frank Mathew provided an overview of the new central IT...

From Bytes to Boos: Highlights from ITS’s Halloween Party

November 9, 2023

In the “spirit” of bringing the community together, IT hosted a Halloween party at 25 Science Park on Tuesday, October 31. With the help of planning committee members (Chatarra Alston, Stephanie D’Andrea, Debbie Michelson, Cheri Ross, and Kathy Swanson), the fourth-floor lunchroom was...

ITS staff movement, anniversaries, and new hires - October 2023

November 9, 2023

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in October. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

From Cybersecurity Awareness Month to Click with Caution!

November 9, 2023

Thank you for engaging with us during Cybersecurity Awareness Month ! We appreciate you attending events, completing puzzles, and sharing our awareness posters within your departments.

In November, we have many...

Climate, Culture, and Inclusion Task Force explores new ways to engage IT

November 9, 2023

The Climate, Culture, and Inclusion (CCI) task force resumed its networking breakfast series on Tuesday, October 24, to reestablish its membership, increase face-to-face interaction, and find new ways of engaging with the community. Sponsored by current Chair Jeremy Rosenberg, the group was...

Leadership consolidations bring new opportunities for Yale IT

November 9, 2023

We sat down with SLT members Jeremy Rosenberg and Frank Mathew, who spoke about their expanded roles as assistant vice presidents within ITS.

How have your roles shifted, and what do you hope to accomplish?

Jeremy Rosenberg : With John Barden...

New university system supports health requirements

November 8, 2023
Summary

Campus Health is partnering with Information Technology at Yale to launch a new self-service system called Health On Track to manage job-related health requirements like the flu vaccine and employment-related physicals for the University. These...

Policy 3210 Purchase Contracts training available

October 25, 2023
Summary The Procurement team is excited to announce that a new Purchase Contracts digital course is available. This course was developed to support the November 2022 Policy 3210 Purchase...

OneFinance:Project lead update – October 2023

October 18, 2023
Our North Star

To enable Yale’s mission, simplify and standardize financial services in order to make life easier where everyone has a role in building a strong culture of financial integrity, insight, and stewardship of Yale resources.

Since our...

IT resumes recruiting for entry-level and early career professionals

October 12, 2023

With students back on campus, recruitment has resumed for entry-level and early-career IT positions. This year’s focus includes reaching a larger pool of prospective candidates by creating a presence at several local colleges and universities including attending job fairs, information...

Who is the driving force behind the Operations Portfolio Management Office?

October 12, 2023

The Operations Portfolio Management Office (OPMO) requires a dedicated staff to support key Operations strategic initiatives, deliver positive outcomes, and help teams achieve the university’s mission. Under the leadership of Lisa Sawin, the OPMO has expanded to include Directors James...

Red Cross Blood drive at 25 Science Park - Nov. 1, 2023

October 12, 2023

The need for blood is constant, and only volunteer donors can fulfill that need for patients in our community. Nationwide, someone needs a unit of blood every two to three seconds, and most of us will need blood in our lifetime. Your donation will save up to three lives.

The Red Cross is...

The new YaleSites platform is launched!

October 12, 2023

YaleSites has undergone a transformation and is now open to those ready to rebuild their websites! Visit yalesites.yale.edu to:

Learn about our vision...

Community of Practice for Salesforce professionals - Nov. 1

October 12, 2023

The Community of Practice (CoP) for Salesforce Professionals is hosting a learning and knowledge event.

This CoP will host a full-day Salesforce learning event on Wednesday, November 1, from 9 a.m. - 4 p.m. Anyone interested in attending is encouraged to...

ServiceNow introduces a service request catalog

October 12, 2023

As we continue to improve the experience of requesting IT services, the IT Service Management group will launch a service request catalog on Thursday, Oct. 26.

With the new Service Request Catalog, you can directly navigate to requests from the main ITS support page and search for what...

IT Learning & Development’s Café IT and Tech Talks - Oct. 2023

October 12, 2023

IT Learning & Development’s Café IT and Tech Talks series continues this fall with the following events. Please check your email to RSVP and receive the Zoom links for each session, or contact...

Developer Lunch and Learn: How to build an accessible search experience

October 12, 2023

On Tuesday, October 24, from noon – 1:15 p.m., join the Digital Accessibility team for a session on how to build an accessible search experience.

The session will focus on why searches are important for disabled users, the new HTML specifications for elements, and review accessible...

ITS staff movement, anniversaries, and new hires - September 2023

October 12, 2023

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in September. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

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