With a growing number of publicly available Artificial Intelligence (AI) tools and a rapidly changing technology space, Yale quickly recognized the need to provide its community with guidelines. This led to the Data Governance Executive Council, Provost Scott Strobel, SVP for Operations Jack...
IT Update
It's time for mid-year performance discussions
As a reminder, we have entered the development phase of I TS’s Performance Management cycle , including conducting a mid-year performance review.
Be sure to complete mid-year performance reviews for ITS...
The latest project updates from IT Leaders at November’s ITLT
This month’s IT Leadership Team meeting, held on Wednesday, November 29, featured discussions and updates on the following initiatives:
Summer Internship ProgramKatie Cullen and Cheri Ross outlined the program’s process, deadlines, and expectations. The rotation is planned for ten...
Introducing feedback management for enhanced customer engagement
The IT Support Services team would like to introduce you to a new feedback widget on the IT at Yale portal as a simple and convenient way for individuals you support to submit feedback.
The widget, visible from the IT at Yale homepage after...
New Learning & Development manager series for 2024
With the winter recess quickly approaching, IT Learning & Development wants to take the opportunity to bring post-recess events and programming to your attention now.
A new manager’s series is under development in partnership with IT HR Business Partner Kaila Carroll and HR...
Join us to learn about the exciting new approach to Learning & Development at Yale!
We are excited to unveil an innovative approach to Learning & Development at Yale!
Over the past few years, we have developed an infrastructure, including quality standards and modern technology, to support learning as part of our work at Yale. This is only a start, as we...
New self-service system tracks health requirements
Health On Track , the university’s new self-service system for tracking health requirements, will launch on January 29.
Health On Track will manage current school or job-related health requirements and allow Yale to provide a safe...
Important: Save your Zoom recordings before Jan. 2024
IT Learning & Development’s Café IT and Tech Talks - Nov. 2023
IT Learning & Development’s Café IT and Tech Talks series continues this fall with the following events.
Please check your email to RSVP and receive the Zoom links for each session, or reach out to...
Service Now to be upgraded mid-December
Each year, the Service Now Development and Support team upgrades the Service Now platform to the newest version. The team will be upgrading the platform to Vancouver in December.
What to expectAside from general updates, the following new functionality will be enabled:
Contextual...Accelerating IT's professional development
Over the past seven months, IT Learning & Development has been teasing apart the range of current efforts and offerings to restructure and reorganize staff training into a cohesive program. Those efforts have occurred mainly behind the scenes, as the team collected feedback from the members...
ITLT meeting recap - November
The November IT Leadership Team meeting covered three main topics: ITS organizational updates, the life-cycle refresh (LCR) program, and an update on the Dataverse project.
ITS organizational updatesJeremy Rosenberg and Frank Mathew provided an overview of the new central IT...
From Bytes to Boos: Highlights from ITS’s Halloween Party
In the “spirit” of bringing the community together, IT hosted a Halloween party at 25 Science Park on Tuesday, October 31. With the help of planning committee members (Chatarra Alston, Stephanie D’Andrea, Debbie Michelson, Cheri Ross, and Kathy Swanson), the fourth-floor lunchroom was...
ITS staff movement, anniversaries, and new hires - October 2023
Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in October. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
From Cybersecurity Awareness Month to Click with Caution!
Thank you for engaging with us during Cybersecurity Awareness Month ! We appreciate you attending events, completing puzzles, and sharing our awareness posters within your departments.
In November, we have many...
Climate, Culture, and Inclusion Task Force explores new ways to engage IT
The Climate, Culture, and Inclusion (CCI) task force resumed its networking breakfast series on Tuesday, October 24, to reestablish its membership, increase face-to-face interaction, and find new ways of engaging with the community. Sponsored by current Chair Jeremy Rosenberg, the group was...
Leadership consolidations bring new opportunities for Yale IT
We sat down with SLT members Jeremy Rosenberg and Frank Mathew, who spoke about their expanded roles as assistant vice presidents within ITS.
How have your roles shifted, and what do you hope to accomplish?
Jeremy Rosenberg : With John Barden...
New university system supports health requirements
Campus Health is partnering with Information Technology at Yale to launch a new self-service system called Health On Track to manage job-related health requirements like the flu vaccine and employment-related physicals for the University. These...
Policy 3210 Purchase Contracts training available
OneFinance:Project lead update – October 2023
To enable Yale’s mission, simplify and standardize financial services in order to make life easier where everyone has a role in building a strong culture of financial integrity, insight, and stewardship of Yale resources.
Since our...
IT resumes recruiting for entry-level and early career professionals
With students back on campus, recruitment has resumed for entry-level and early-career IT positions. This year’s focus includes reaching a larger pool of prospective candidates by creating a presence at several local colleges and universities including attending job fairs, information...
Who is the driving force behind the Operations Portfolio Management Office?
The Operations Portfolio Management Office (OPMO) requires a dedicated staff to support key Operations strategic initiatives, deliver positive outcomes, and help teams achieve the university’s mission. Under the leadership of Lisa Sawin, the OPMO has expanded to include Directors James...
Red Cross Blood drive at 25 Science Park - Nov. 1, 2023
The need for blood is constant, and only volunteer donors can fulfill that need for patients in our community. Nationwide, someone needs a unit of blood every two to three seconds, and most of us will need blood in our lifetime. Your donation will save up to three lives.
The Red Cross is...
The new YaleSites platform is launched!
YaleSites has undergone a transformation and is now open to those ready to rebuild their websites! Visit yalesites.yale.edu to:
Learn about our vision...Community of Practice for Salesforce professionals - Nov. 1
The Community of Practice (CoP) for Salesforce Professionals is hosting a learning and knowledge event.
This CoP will host a full-day Salesforce learning event on Wednesday, November 1, from 9 a.m. - 4 p.m. Anyone interested in attending is encouraged to...
ServiceNow introduces a service request catalog
As we continue to improve the experience of requesting IT services, the IT Service Management group will launch a service request catalog on Thursday, Oct. 26.
With the new Service Request Catalog, you can directly navigate to requests from the main ITS support page and search for what...
IT Learning & Development’s Café IT and Tech Talks - Oct. 2023
IT Learning & Development’s Café IT and Tech Talks series continues this fall with the following events. Please check your email to RSVP and receive the Zoom links for each session, or contact...
Developer Lunch and Learn: How to build an accessible search experience
On Tuesday, October 24, from noon – 1:15 p.m., join the Digital Accessibility team for a session on how to build an accessible search experience.
The session will focus on why searches are important for disabled users, the new HTML specifications for elements, and review accessible...
ITS staff movement, anniversaries, and new hires - September 2023
Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in September. Welcome or congratulate your colleagues using Ycards , Yale’s digital...