Do you request IT items for other people? Do you want them to receive timely updates rather than yourself? You are in luck!
Released on June 17, ServiceNow has enabled an option to select who will receive updates on request tickets when ordering IT services for someone else. To use this...
ITS is decommissioning their central Windows Internet Naming Service (WINS) servers.
Starting Wednesday, June 16, and continuing through June 23 , ITS will remove access to their centrally managed WINS servers by network segment areas. This work may impact systems...Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in April. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in May. Welcome or congratulate your colleagues using Ycards , Yale’s digital greeting...
As previously announced , Workday Time and Absence is now available for tracking time worked, requesting time off, and tracking time off balances. MyTime (Kronos) is no longer available. Additionally, the time...
As Yale management plans the safe return of our colleagues to buildings across campus, please note the following update from Winstanley Property Management on parking in the rear lot of 25 Science Park.
Recent UpdateDuring the past year, with little activity at this site, we allowed the...
John opened the meeting reflecting on a large number of projects on track this fiscal year . He chose to highlight a few (of many):
Next Generation Network, a huge strategic objective to harden the institution’s infrastructure and rebuild its networking fabric, continues to march...
ITS has been evolving recruiting and retention practices in support of Diversity, Equity, Inclusion (DEI), and Belonging initiatives over the last several years. Diversity in the workplace is important not only in the culture of our institution but in the material difference diverse perspectives...
The IT Leadership Team met on May 26 and discussed the following topics:
Grading at YaleJohn Ferraiuolo and his Technical Analysis team were asked to update Faculty Grade Submission (FGS), Yale’s custom grading system. The application was initially introduced in 2004 and did not meet...
Microsoft is retiring Skype for Business in July. Related to this effort, on May 21, ITS decommissioned all of Yale’s Skype for Business accounts to prepare for this change, and the University moved to Microsoft Teams tools to support chat and online calling. ITS migrated over 1600 Skype...
As one of Yale’s most unique academic years draws to a close, our sincere appreciation goes to the Student Technology Collaborative (STC) team, who overcame significant hurdles this year—starting with shifting from traditional on-campus support to fully remote STC training, collaborative...
The ITS Leadership Team and the ITS Climate, Culture, and Inclusion (CCI) Task Force continue to make workplace improvements through the nine separate initiatives derived from the...
Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in April. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
The ITS Leadership Team met on April 28 and discussed the following topics.
FY22 Budget UpdateMark Manton and Courtland Stretton recently submitted and presented the FY22 budget to the Budget Advisory Group (BAG). Led by Provost Scott Strobel, the group consists of a mix of...
MSS 301 classes are in full swing; remember to register for an upcoming class - r equires connection to Yale’s Virtual Private Network (VPN).
When registering, please check to see if...
Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings, and learning events to support the professional growth...
On April 5, Yale honored Yale employees celebrating long service , including your ITS colleagues:
40 Years Robert Shields (newly retired) 35 Years Andrew Newman 30...John opened the meeting by echoing President Peter Salovey’s response to the verdict on the murder of George Floyd . He reinforced that we have a long way to achieve a vision of liberty and...
The April 21, 2021 edition of Technology Magazine recently ran a mini-interview style article, “Five minutes with…” Yale’s Chief Information Officer, John Barden. Read the April 21 article in...
On Thursday, April 22, please join us for this very special InfoSec Chat—The Future of Privacy in the Digital Age.
Paul Rivers, Chief Information Security Officer (CISO) for Yale, welcomes one of his peers, Michael Duff, CISO and Chief Privacy Officer from Stanford University, to speak...
How do you teach an in-person studio course during a pandemic? Even more crucial, how do students access high-powered computer workstations, typically available at the Yale Center for Collaborative Arts and Media (CCAM) , when those facilities are closed...
The ITS Leadership Team and the ITS Climate, Culture, and Inclusion (CCI) Task Force continue to make workplace improvements through the nine separate initiatives derived from the...
In October 2019, Yale entered into a five-year enterprise agreement with Amazon Web Services (AWS) to provide cloud services for the Yale community. As part of this agreement, AWS gave us $200K in promotional research credits to distribute in small grants for research new to AWS.
The new...
Over the last several months, Service Management performed the FY21 Incident Process review. We introduced several tool enhancements. Expect to see many more as we move the Incident Process into a state of continuous improvement. Additionally, the review produced a new common incident process....
Let’s face it—sometimes it is hard to see the forest for the trees. Some may feel this way when they are reviewing IT standards. It might feel a bit confusing, like being lost in the forest.
That feeling is a clear sign that it is time to zoom out and see the big picture. Once...
To support ITS in providing better insight into technology initiatives planned in the next five years, Long Range Planning began in early 2020. Following the creation of the Technology Roadmaps and service plans, teams were better positioned to evaluate technology needs and prioritize projects....
Global Accessibility Awareness Day (GAAD) marks its tenth anniversary on Thursday, May 20, 2021. To celebrate, Yale’s Digital Accessibility Team (YDA) is hosting an accessibility training contest.
Whether your role is business analyst, content creator, designer, developer, project...
