Over a year ago, the COVID-19 pandemic forced many IT staff from in-person to remote work. This change also impacted those whose jobs required that they continue to support clients on campus. Now that many staff are, or will soon be, eligible for a vaccine, the university is considering how we...
IT Update
MSS 301 open for registration
April 1, 2021
MSS 301 classes (part of the MSS Roadshow curriculum ) begin in mid-April and are now available for registration - requires connection to Yale’s Virtual...
IT Virtual Town Hall Recap - March 26
April 1, 2021
John began the meeting by reflecting on national challenges as well as the precariousness of COVID-19 conditions. While there is a dramatic acceleration of vaccination rollout in the United States, the global response moves much slower.
He then asked for a moment of silence for those in...
IT Academy - April 2021 offerings
April 1, 2021
Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings, and learning events to support the professional growth...
Stock Trading Game tournament - Join ITS staff and play the market
April 1, 2021
In 1984, Yale School of Management (SOM) professor Roger Ibbotson, created a game for his students simulating the Stock Market. Players used playing cards to dictate the market, and the classroom acted as a trading floor. Students competed against one another to see who could accumulate the...
Improving technologies, employee experiences, and more discussed at IT Leadership Team meeting
April 1, 2021
The Leadership Team met on March 31 to discuss the following projects and updates:
Summer InternshipsGet ready to recruit a summer college intern for the period between June 7-August...
Staff movement, anniversaries, and new hires - March 2021
April 1, 2021
Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in April. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
Champion IT strategy and inclusive practices by attending two new training sessions
April 1, 2021
Over a year has passed since IT initiated its balanced scorecard and diversity and inclusion training on unconscious bias. Building upon those programs’ success, two follow-up training modules were launched today (April 1, 2021) on the Training Management System (TMS). All ITS staff, including...
Java Runtime Environment (JRE) removal enhances security
April 1, 2021
ITS took another critical step to actively reduce vulnerable software that puts the University at increased risk for potential cyber-attacks.
We recently completed a project to remove Java Runtime Environment (JRE) software from Windows devices that do not require it. As of March 2021,...
IT virtual Town Hall recap - March 5, 2021
March 18, 2021
John opened the meeting by reflecting on some recent challenges in our backdrop. From the massive public utility failure a few weeks ago in Texas to the balancing act that public schools face, closing when they have COVID-19 cases while experiencing continued high-pressure to reopen. He referenced...
Workplace Survey Initiatives update - March 18, 2021
March 18, 2021
The ITS Leadership Team and the ITS Climate, Culture, and Inclusion (CCI) Task Force continue to make workplace improvements through the nine separate initiatives derived from the...
Taking a giant leap forward in sharing Yale's collections with the world
March 18, 2021
Yale’s museums are amongst the oldest and largest university museums globally, with a mission to advance academic scholarship at Yale and beyond. The museums have close to two million digitized objects that make up their collections. Ensuring that these images are available via the web is...
MSS Roadshow update & MSS 301 coming soon
March 18, 2021
Thank you for your enthusiastic participation in both MSS 101 and MSS 201 classes. MSS 201 wrapped up in early February with 280 participants. To date, the total attendance is over 750 people for the two courses. These courses are part of the MSS...
Get trained on the new way to keep Yale IT Systems secure
March 18, 2021
On Monday, March 8, Yale’s Information Security Office introduced a new process. The Security Planning Assessment (SPA) is the new way to ensure the security of Yale IT Systems. The SPA process replaced the existing Security Design Review (SDR) process. The new process advances an ITS goal...
Skill up - Learn to use Python on the Yale HPC Clusters with this free training workshop
March 18, 2021
In collaboration with the Data Science in the Neurosciences study group, this Yale Center for Research Computing workshop on Using Python on the Yale Clusters will cover how to get GPUs, set up an environment on Yale’s High Performance Computing (HPC) clusters, and run Python and Jupyter...
NGN project update
March 18, 2021
With the successful completion of five pilot buildings last December, the NGN team is now actively working to transition buildings throughout the Medical Campus. Following the Medical Campus, the team will move to West Campus and then northward from the Medical Campus. We expect the full NGN...
Bringing our PBX phone system into the future
March 18, 2021
Think back to the year 2000. After recalling the Y2K bug, do you remember the type of cellular phone that you used? The chances are good that you were using either a Nokia or an early version of a Blackberry. For some locations on the Yale University campus, telephones are from the same vintage...
Possible action required - Test applications in preparation for Shibboleth change on April 18
March 18, 2021
Summary Yale ITS will upgrade Shibbloleth on Sunday, April 18. Possible action required: Individuals responsible for SAML-protected applications must test their applications before Sunday, April 18 . We have created an alternate upgraded Shibboleth Identity Provider (IdP) for this...
Set your project up for success, before you even start
March 4, 2021
Have you encountered a surprise software bug or unexpected downtime of an application? Have you ever wished for help proactively identifying issues before they bubble up and cause problems? The ITS Quality Assurance (QA) & Testing team is here to help with incorporating QA Testing into your...
Security Planning Assessment replaces Security Design Review process on March 8
March 4, 2021
On Monday, March 8, Yale’s Information Security Office is introducing a new process. The Security Planning Assessment (SPA) is the new way to ensure the security of Yale IT Systems. The SPA process will replace the existing Security Design Review (SDR) process. The new process advances an...
ServiceNow launches system status subscription service and enhanced functionality for requests
March 4, 2021
The Service Management team has been busy developing new tools to help you get your work done. These include a new system status subscription service and enhanced functionality for requests.
System Status Subscription ServiceYou can now say up to date on planned and unplanned outages...
Yale's 10,000-mile Fiber Backbone
March 4, 2021
While many of us don’t think about how data travels across the Yale network, one team focuses on making sure it does. The Wired Infrastructure team manages o ver 10,000 miles of cable connecting over 350 buildings and 1300 closets through Yale’s Fiber Backbone.
The Fiber...
Yale Library's approach to IT decision-making and more at IT Leadership Team meeting
March 4, 2021
The IT Leadership Team met on March 4 and discussed the following topics:
IT Portfolio Planning at the Yale Libraries Journey to a Mature QA Testing Practice The Yale Mobile App Store The Next Generation...Rating and Rewarding: The next "season" in ITS Performance Management
March 4, 2021
By early February, all ITS team members should have given or received their mid-year reviews. For M&P staff, reviews inform merit or salary recommendations, while Local 34 team members’ increases are established within their contract.
As we begin the “Spring” Rating/Rewarding phase...
IT Academy - March 2021
March 4, 2021
Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings, and learning events to support the professional growth...
Staff movement, anniversaries, and new hires - February 2021
March 4, 2021
Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in February. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
Scheduled maintenance - Antivirus (Cylance) upgrade - March 11 - March 18
March 4, 2021
Summary ITS will perform rolling upgrades of the Cylance Antivirus software beginning at 9:00 a.m. on Thursday, March 11 (for all ITS computers with Cylance Antivirus software installed) and 9:00 a.m. on Thursday, March 18 (for all remaining devices). This maintenance will continue for several days...
Workplace Survey Initiatives program update - February 18, 2021
February 18, 2021
The ITS Leadership Team and the ITS Climate, Culture, and Inclusion (CCI) Task Force continue to make workplace improvements through the nine separate initiatives derived from the...
YCRC debuts "Parallel Programming with R" video training
February 18, 2021
Yale’s Center for Research Computing (YCRC) recently debuted a new “Parallel Programming with R” training video as part of the YCRC’s R Workshop video...
What’s the key to providing reliable IT services?
February 18, 2021
Documenting and meeting expectations is key to providing reliable services to the community. Through a Service Level Agreement (SLA), a user can view what to expect when using a service. An SLAs also defines the responsibilities of the user of the service. This year, a...