IT Update

Yale College and GSAS Begin Going Paperless

May 30, 2019
The Graduate School of Arts & Sciences (GSAS) and Yale College were among the first groups to successfully launch paperless forms to campus constituents in the spring of 2019. Because these forms had specific use cases requiring heavy integration with the Student Information Systems (SIS), the...

Vesta Application Aids Student Housing Selection Process

May 30, 2019

Yale College reached an important milestone this year. This is the first year that all 14 residential colleges managed their housing selection process through a unified system. Vesta, a web-based application, allows college deans and administrators to manage the student housing process in a...

Possible Action Required - Review COA Prefixes

May 30, 2019

Please review your system configurations to ensure that the addition of a new Gift prefix will not disrupt ongoing operations or data feeds no later than Friday, June 7, 2019.

An approaching update to the Chart of Accounts (COA) will result in changes to the Gift segment configuration....

John answers questions submitted through the recent IT Town Hall

May 30, 2019
Yale’s Chief Information Officer, John Barden, answers a few questions recently submitted through the IT Town Hall , held Tuesday, May 14. 1. What impact will the new Enterprise Applications and Shared...

Network Maintenance and Brief Outage Next Weekend

May 30, 2019
As part of 300 George Street Data Center decommissioning, planned maintenance will occur in the ITS data centers next weekend, Saturday, June 8, between 6:00 and 8:00 a.m., and Sunday, June 9, between 5:00 and 9:00 a.m. On Sunday, June 9, 2019, from 7:00 a.m. – 9:00 a.m., expect two brief (under...

Getting to Know Yale Leaders - Kiran Keshav

May 16, 2019

Kiran Keshav, Executive Director of the Yale Center for Research Computing and Senior Director of Research Technologies is helping researchers advance in various disciplines at Yale, including the sciences, medicine, social sciences, digital humanities, and engineering. The center provides...

Banner Migrations and Scheduled Outages

May 16, 2019

BAN2 – June 6 - June 7 (Thurs. & Fri.)

As we near the end or our extensive testing in BAN3 (our Banner development instance), our sights are set on the migration of BAN2 (our Banner test instance).

BAN2 will be unavailable June 6 and 7, as...

ITS Help Desk promotes professional development

May 16, 2019

The ITS Help Desk has played an important role over the years in launching many IT colleagues into a successful career at Yale. Help Desk staff start their Yale IT experience working in a collaborative team environment allowing them to advance their skills in a variety of areas, including:...

Go Paperless with Electronic Forms

May 16, 2019

There is an initiative in the functional and academic areas of student administration at Yale to go paperless. This is being accomplished using Dynamic Forms, an application developed by NextGen Web Solutions that enables workflows. These forms, also known as eForms or electronic forms, enable...

Follow Up to IT Town Hall

May 16, 2019

On Tuesday May 14, ITS staff and IT partners packed Zhang Auditorium at the School of Management for the IT Town Hall. The town hall focused on IT’s reaffirming our three strategic anchors – One IT @ Yale, Service Quality (previously referred to as Operational Excellence), and Workplace of...

Possible Action Required - Basecamp Access

May 15, 2019

Starting the week of May 27, Yale ITS will be removing Yale Basecamp access from individuals classified through Yale’s Identity and Data Repository (IDR) as “Gone” - former faculty and staff or individuals who have changed their primary email address since joining a Yale...

Slim Down for Summer!

May 15, 2019

Did you know that benefit-eligible Yale faculty, staff and postdoc associates can join Weight Watchers at a subsidized rate that reduces the monthly cost by more than 50%?

The Weight Watchers Freestyle™ program is founded on a scientifically-based approach to weight management that helps...

Yale Digital Conference - June 13 & 14

May 2, 2019

Mark your calendars for the 2019 Yale Digital Conference ! The Yale Digital Conference is a two-day learning event that brings together Yale professionals to share, learn, and connect. The theme for the 2019 Yale Digital Conference is...

Oracle EBS application being decommissioned June 30, 2019

May 2, 2019

SUMMARY: The Oracle e-Business Suite (EBS) application–Yale’s financial and human resource system prior to Workday–is being decommissioned on June 30, 2019. The data in Oracle EBS will be kept available as an archive, but only a limited number of users in Finance...

ITS student worker receives Y-Work award

May 2, 2019

Congratulations to TJ Noel-Sullivan, SY ’20, who was one of ten undergraduate students workers selected as a winner of the second annual Y-Work Award for Outstanding Undergraduate Student Employees . The Y-Work award recognizes...

Seeking placements for IT High School Interns

May 2, 2019

Yale ITS is committed to giving career growth opportunities to young people with the “Careers in IT” initiative. This includes our successful Early Career, College, and High School Internship Programs.

Do you have...

Working to Improve the IT Service Experience

May 2, 2019

As a result of a user journey mapping exercise completed by IT leadership in 2017, a Service Experience Improvement pilot project was designed and put into place to help service owners and service offering managers understand how individuals in the Yale community consume IT services.


Action Required for Individuals Running SCCM Reports - May 7

May 2, 2019


On Tuesday, May 7, at 7:00 a.m., ITS will replace the existing reporting server associated with the Microsoft System Center Configuration Manager (SCCM) used for Endpoint Management reporting. No outage is expected; the new server is already live. Action required...

Banner Migration Project Update

May 2, 2019

The Banner migration project team has completed over 400 of the 700+ validations in the development instance, BAN3 thus far. These validations include shell scripts, batch processes, web applications, integrations and significant changes in server...

John's perspective on relationship management, service ownership, and IT campus partners

May 2, 2019

Below, read John Barden’s responses to the questions submitted to our ‘Ask John’ segment in a previous edition of IT Update .

1. What does Relationship Management mean to you? Who is responsible?

There was a period in Information...

April Staff Movement, New Hires, and Milestones

May 2, 2019

Congratulations to IT staff who recently celebrated a milestone, were hired, or moved to a new area this April.

Milestone anniversaries

Joseph Steven Anastasio - 30 years Wei W Wang - 10 years Dave Logie - 5 years

New hires

Nancy Braen...

IT Town Hall - May 14, 2019

May 2, 2019

Dear Colleagues,

Our next Town Hall meeting and reception will be held on May 14, from 8:30 – 10:30 a.m. at the School of Management . The meeting will begin at 9:00 a.m. following a half hour coffee and networking reception.

During the meeting, we will cover...

Staff Appreciation Day - June 5 on Old Campus

May 1, 2019

All Yale Staff are invited to attend the 6th Annual Staff Appreciation Day Wednesday, June 5 from 11:30 a.m. – 1:30 p.m. on Old Campus.

Come out and enjoy lunch with colleagues and the Yale campus community. Featured at this year’s festivities:

Locally inspired cuisine brought to...

The Day the Help Desk Disappeared

April 18, 2019

On Monday, April 1, the ITS Help Desk performed a disaster recovery effort to test their disaster recovery strategy in the case of a campus emergency at 25 Science Park. Planning included finding a location with network access and enough space for the entire team; a training room was secured at...

Getting to know Yale IT Leaders: Sandra Germenis

April 18, 2019

Yale’s new Associate Chief Information Officer of Campus Technology Services, Sandra Germenis, will provide leadership and strategic oversite to the ITS Help Desk, Distributed Support Providers, Audio/Visual Services, Student Technology Services, and Telecommunications areas. Together, these...

Multifactor Authentication (MFA) - Know Before You Go

April 18, 2019

As we approach summer and our fiscal year end, many individuals have travel plans - including international trips. As a reminder, Yale ITS recommends you set up at least two options for ...

Self-Install Software and Patches Available for Selected Yale Devices

April 18, 2019

As part of a continuing effort to achieve operational excellence by enabling the community to access software with greater efficiency, the tools we use to manage Yale computers were enhanced at the end of last year. One key benefit of the enhancement is individuals who use ITS managed systems no...

Connecting Yale’s Next Generation Network to the IT Community

April 18, 2019

At last month’s IT Knowledge Exchange , members of the Next Generation Network (NGN) team had the opportunity to engage with the IT community and showcase the NGN multi-year project. This important...

Adobe CC 2019 Licensing Available for Shared Devices

April 18, 2019

A new shared device licensing option for Adobe Creative Cloud (CC) software is now available for use on Yale-owned multi-user shared devices (e.g., classrooms, multi-user labs, clusters, kiosks, podiums, etc.).

This new Shared Device License can be downloaded from the...

Collaboration Leads to Successful eShipGlobal Upgrade

April 18, 2019

After almost a year of collaboration, the University’s express shipping tool, eShipGlobal, supporting more than 45,000 shipments annually and used by over 2,200 individuals in the Yale community, was successfully upgraded on Monday, March 25.

Enhancements include:

Chart of Accounts...