IT Update

Local high school students looking for opportunities this summer

May 3, 2018
The Yale ITS High School Internship Program is seeking summer internship positions for local area high school students interested in technology. Students work up to 20 hours/week from July 9 – August 3. Consider hiring an exceptional student this...

Student Information System (SIS) Programs Project

April 19, 2018

SIS Programs is a multi-year capital project that addresses University and Government mandated changes, the technical cliffs that have the potential to jeopardize our student information system, and the backlogged demand for new functionality and improvements to existing outdated functionality....

Yale Digital Conference - June 14 & 15, 2018

April 19, 2018

The theme for 2018 is “The Art of Storytelling: Accessible Communication for the Digital World.” Presentations will explore our use of digital technologies to foster open communication and share our experiences.

Registration for the event is now open. You can...

Voicemail Timestamp Moving to Beginning of Message

April 18, 2018

Based on feedback from the community, on Saturday, April 21, starting at 7:00 p.m., ITS will change the order the voicemail system announces timestamp information. Instead of hearing timestamp information at the conclusion of a message, the system will now provide this information at the...

Internal Communications supports web accessibility

April 5, 2018

As the team who supports you with content and technical updates to the ITS website, Internal Communications works closely with the University’s Accessibility team to continue the work of the last several years to advance the accessibility of Yale’s digital campus. We seek expert consultation,...

ITS staff members celebrate long service

April 5, 2018

On March 27, Yale University hosted the Long-Service Recognition Dinner honoring 342 staff members for 25, 30, 25, 40, 45, and 50 years of service. Among the celebrants at the dinner were 12 Yale ITS employees who collectively have served Yale for 355 years.

Below are the honorees from...

Donna Dubinsky career development expo

April 5, 2018

Janet Lindner, vice president of Human Resources & Administration, invites Yale staff members to join her for a career conversation with Donna Dubinsky, ‘77 B.A., M.B.A. Rising from Yale undergrad to president and CEO of Palm Computing, Dubinsky is co-creator of Handspring, and most recently...

Yale Innovation Summit – Deadlines soon approaching

March 22, 2018

Deadlines are fast approaching for various components of the Yale Innovation Summit . This day-long event (Wednesday, May 9) is tailored to Yale innovators...

Yale videogame research lab receives grant to tackle smoking among teens

March 22, 2018

The Yale Center for Health & Learning Games has received a three-year, $1.4 million grant to study and disseminate their videogame intervention, smokeSCREEN, to raise awareness and prevent smoking and use of electronic cigarettes among teens. The Center...

YaleConnect (email) name change to Office 365

March 22, 2018

The service offering formerly known as YaleConnect has undergone some behind the scene changes, with servers moving from on-premises (Exchange) to the cloud (Office 365). Additionally, the OrgSync system for student organizations also shares the YaleConnect name. For clarity, and to distinguish...

New format required for Yale Message email distribution lists

March 22, 2018

With the transition of the Message III system to the new Yale Message system, Internal Communications would like to inform those requesting communications of a significant change. The new Yale Message system does not accept NetIDs and requires all three pieces of information for each individual...

Know before you go to the Change Advisory Board

March 8, 2018

To lower the risk caused by changes into our environment, the Change Advisory Board (CAB) is asking Service Owners and those introducing changes to answer a standard set of questions about their change. The goal for our change management process is to find the right balance between expediency...

ITS CIO addresses inquiries from IT Town Hall

March 8, 2018

As a follow-up from the IT Town Hall meeting held on February 28, John Barden provided answers to inquires submitted during the meeting. In case you missed it, questions and answers can be found below.

1. If we’re already giving our best, is the excellence you ask for more than...

Web Accessibility Policy, site updates, and learning opportunities

March 8, 2018

The Web Accessibility Policy went into effect Thursday, March 1, and requires changes to University websites so they are accessible to people with disabilities. All university websites should include...

Proper electronic disposal at Yale

March 8, 2018

Universal waste—items such as computer equipment, fluorescent bulbs, and certain batteries—can release harmful materials to the environment if disposed of incorrectly, and should be recycled through the Office of Environmental Health & Safety (EH&S). To schedule a pickup, you can fill...

Preserving digital data initiative

March 8, 2018

Digital preservationists at Yale University Library are building a shareable “emulation as a service” infrastructure to resurrect thousands of obsolete software programs and ensure that the information produced on them will be kept intact and made easily available for future access, study, and...

The 25 Science Park United Way Champions thank you for your generosity

February 22, 2018

A new and successful approach was taken to raise funds at 25 Science Park for the United Way this year. We are pleased to report that over $50,000 in donations were raised!! We greatly appreciate your generosity, and more importantly, the enormous impact this will make to our community. The...

Spinup self-service portal to create servers, databases, and storage now available

February 22, 2018

The Spinup Self-Service portal provides on-demand creation and management of virtual servers, databases and storage. Users have administrative control of their...

Yale's Center for Collaborative Arts & Media First Annual Mixed-Reality Hackathon

February 22, 2018

The weekend of February 9 and 10, over 60 Yale students, faculty, and staff assembled at Yale’s Center for Collaborative Arts & Media for the first annual Mixed-Reality Hackathon. Teams utilized virtual reality (VR) and augmented reality (AR) technologies to explore communication...

Web accessibility policy learning opportunities continue in February

February 21, 2018

The Web Accessibility Policy , announced on January 24 by Provost Ben Polak, establishes requirements for staff, faculty and students to procure, develop and modify University websites so that they...

How to communicate an unplanned system outage

February 8, 2018

Due to unanticipated problems, a Yale application or service may become unavailable. It is important to communicate quickly when a Yale application or service unexpectedly becomes unavailable.


Immediately inform and work with the Major Incident Manager:...

New & improved IT services website coming this summer

January 25, 2018

Planned for release at the beginning of the new fiscal year, all Yale ITS services and related information will be presented through a newly designed interface built on the latest version of ServiceNow (Jakarta).

Yale ITS web, client support, and service management teams are working...

February IT Friday Forum

January 25, 2018

Join us to learn about upcoming changes to our IT environment. Friday Forum meetings are open to everyone with an interest in IT topics, both ITS staff and IT partners alike.

Topics and guest speakers vary so you won’t want to miss these meetings. We will also serve light refreshments...

Software Library charging to resume on February 1, 2018

January 24, 2018

There are some titles in the ITS Software Library that were historically charged to the department upon download. In July 2017, charging was temporarily halted while the application was configured to accept the Workday COA format. Remediation is complete and charging will resume on February 1,...

Spinup is coming

January 11, 2018

Spinup Self-Service officially releases as an ITS Service in February. Spinup is a web portal enabling faculty and staff to create on-demand virtual servers, databases, and storage. Users have administrative control of their resources and do their own management.

When ITS releases Spinup...