We sat down with SLT members Jeremy Rosenberg and Frank Mathew, who spoke about their expanded roles as assistant vice presidents within ITS.
How have your roles shifted, and what do you hope to accomplish?
Jeremy Rosenberg : With John Barden...
IT Update
New university system supports health requirements
November 8, 2023
Summary
Campus Health is partnering with Information Technology at Yale to launch a new self-service system called Health On Track to manage job-related health requirements like the flu vaccine and employment-related physicals for the University. These...
Policy 3210 Purchase Contracts training available
October 25, 2023
Summary The Procurement team is excited to announce that a new Purchase Contracts digital course is available. This course was developed to support the November 2022 Policy 3210 Purchase...
OneFinance:Project lead update – October 2023
October 18, 2023
Our North Star
To enable Yale’s mission, simplify and standardize financial services in order to make life easier where everyone has a role in building a strong culture of financial integrity, insight, and stewardship of Yale resources.
Since our...
IT resumes recruiting for entry-level and early career professionals
October 12, 2023
With students back on campus, recruitment has resumed for entry-level and early-career IT positions. This year’s focus includes reaching a larger pool of prospective candidates by creating a presence at several local colleges and universities including attending job fairs, information...
Who is the driving force behind the Operations Portfolio Management Office?
October 12, 2023
The Operations Portfolio Management Office (OPMO) requires a dedicated staff to support key Operations strategic initiatives, deliver positive outcomes, and help teams achieve the university’s mission. Under the leadership of Lisa Sawin, the OPMO has expanded to include Directors James...
Red Cross Blood drive at 25 Science Park - Nov. 1, 2023
October 12, 2023
The need for blood is constant, and only volunteer donors can fulfill that need for patients in our community. Nationwide, someone needs a unit of blood every two to three seconds, and most of us will need blood in our lifetime. Your donation will save up to three lives.
The Red Cross is...
The new YaleSites platform is launched!
October 12, 2023
YaleSites has undergone a transformation and is now open to those ready to rebuild their websites! Visit yalesites.yale.edu to:
Learn about our vision...Community of Practice for Salesforce professionals - Nov. 1
October 12, 2023
The Community of Practice (CoP) for Salesforce Professionals is hosting a learning and knowledge event.
This CoP will host a full-day Salesforce learning event on Wednesday, November 1, from 9 a.m. - 4 p.m. Anyone interested in attending is encouraged to...
ServiceNow introduces a service request catalog
October 12, 2023
As we continue to improve the experience of requesting IT services, the IT Service Management group will launch a service request catalog on Thursday, Oct. 26.
With the new Service Request Catalog, you can directly navigate to requests from the main ITS support page and search for what...
IT Learning & Development’s Café IT and Tech Talks - Oct. 2023
October 12, 2023
IT Learning & Development’s Café IT and Tech Talks series continues this fall with the following events. Please check your email to RSVP and receive the Zoom links for each session, or contact...
Developer Lunch and Learn: How to build an accessible search experience
October 12, 2023
On Tuesday, October 24, from noon – 1:15 p.m., join the Digital Accessibility team for a session on how to build an accessible search experience.
The session will focus on why searches are important for disabled users, the new HTML specifications for elements, and review accessible...
ITS staff movement, anniversaries, and new hires - September 2023
October 12, 2023
Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in September. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
Finance and IT Staff learn lifesaving skills during onsite CPR/AED training
October 12, 2023
On September 21, IT and Finance colleagues had the opportunity to receive Cardiopulmonary Resuscitation/Automated External Defibrillator (CPR/AED) training at 25 Science Park. Participants – including five Finance and eight IT staff members – were guided through detailed life-saving instructions...
Bee a Yale cyber hero – Cybersecurity Awareness Month
October 12, 2023
Ask IT leadership
October 12, 2023
“ASK SLT” is now “Ask IT leadership,” and IT staff are invited to ...
IT Leadership Team (ITLT) meeting recap
October 12, 2023
This month’s IT Leadership Team meeting included presentations on the IT Early Career programs, Yale’s Data Governance journey, and the change in Yale-provided cell phone policy for ITS employees.
Early career goals and recruiting effortsKatie Cullen explained the key differences...
Ensure that your IT tools are accessible
October 12, 2023
In October, Belonging at Yale invites us to “ Be Open to Learning About Accessibility ” as part of its celebration of Disability Awareness Month...
DUO/MFA and VPN login changes for a more secure Yale - Nov. 5
October 11, 2023
Summary Beginning at 7 a.m. on Sunday, November 5, Yale’s Multifactor Authentication (MFA) tool, DUO, will have a new, more accessible look and feel. The process for DUO/MFA remains similar to what you are using today, although the option to receive a code via text will no longer be available...
NGN project demonstrates remarkable progress
September 14, 2023
In 2019, President Salovey tasked Yale IT with converting aging network architecture across all Yale-owned buildings to the Next Generation Network (NGN). The goal was to complete this multiyear transition within six years. However, the project team has made remarkable progress and pace in...
What’s in a log?
September 14, 2023
Do system logs get the respect they deserve? No, they do not! But this disrespect is not due to a lack of trying or caring. Sometimes, even the lowly system log needs a hand-up. Oft-relegated to the mundane grind of recording everyday IT life, it gets little love and nurturing. Sure, we use it...
ITS staff movement, anniversaries, and new hires - August 2023
September 14, 2023
Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in August. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
Adhere to updated Institutional Standards of Conduct
September 14, 2023
With the start of the new academic year, it’s time to review and remind ourselves of our commitment as IT employees to the rules that guide the university and apply to both faculty and staff.
In May, the university’s “Standards of Business Conduct,” now named “...
Health Sciences Information Services update
September 14, 2023
The Health Sciences at Yale has a tradition going back over 100 years. Comprising of the Schools of Medicine, Public Health, Nursing, and the clinical services offered by Yale Health and Yale Medicine, it represents over 80% of the research and nearly half of the overall operations for the...
Fostering a culture of innovation
September 14, 2023
The FY23 “fostering a culture of innovation” balanced scorecard initiative initiative originated from the concern that our intense focus on service quality may overshadow opportunities to develop innovative solutions. It explored prevailing attitudes on innovation and recommends an...
Click with Caution: Recognize, Relax, Rethink
September 14, 2023
Recently, Yale has seen an uptick in phishing emails. These messages are designed to trick the Yale community into clicking on links or attachments. Clicking on malicious links can lead to compromised accounts, data leaks, and other cyber threats to Yale’s resources.
Phishing attackers...
IT Learning & Development’s Café IT and Tech Talks - Sept. & Oct. 2023
September 14, 2023
IT Learning & Development’s Café IT and Tech Talks series continues this fall with the following events. Invitations will be sent via email the week of September 18 to RSVP and receive the Zoom links for each session. Feel free to reach out to...
Actions required: ServiceNow incident categorization changes coming soon
August 10, 2023
Summary
Service Management will be implementing new incident categorization within ServiceNow continuous improvement. We expect these changes to launch later this August - look for updated communications. Pre- and post-launch actions are required - see Details for more information. Details...ITS staff movement, anniversaries, and new hires - July 2023
August 10, 2023
Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in July. Welcome or congratulate your colleagues using Ycards , Yale’s digital...