The IT Leadership Team met on February 23, and provided leaders with an update on the IT Job Family Redesign Project, expanding on last month’s discussion . Sarah...
Yale faculty, students, and staff have access to an annual, renewable subscription to the Adobe Creative Cloud suite of applications. This includes well know graphical software such as Photoshop and...
The IT Leadership Team met on January 26 to review the following topics:
IT M&P Job Family Redesign ProjectJohn Barden kicked off the discussion by highlighting that the Job Family Redesign, set to launch at the start of FY23, was initiated in response to Workplace Survey Feedback...
Yale Hospitality is getting ready to launch its latest eatery—Café 25, located in the lobby of 25 Science Park. Science Hill community members may enjoy breakfast and lunch options, including freshly brewed coffee and specialty drinks, homemade pastries, all-day snack varieties, two daily soup...
The Workday interface will soon include Workday Assistant, a virtual chatbot that uses natural language processing to provide quick access to a wide range of commonly sought actions.
Workday Assistant is one of several features of a more extensive update called Workday Today that has...
Filing taxes can be complicated, time-consuming, and stressful. The same can be said for preparing tax documents for nearly 20,000 students, which Yale does annually in January.
This year Yale ITS and Accounts Receivable (AR) worked together within a very short time-frame to move the...
The Academic Record, a MOD PL/SQL web application using Oracle Reports run by many academic administrative departments on campus as a form of unofficial transcript and advisory tool for over 15 years has been retired and replaced by reporting tools Degree Audit and Jaspersoft. This furthers our...
Join the New Year, New You campaign to build your cyber-fitness. Get your cyber skills in shape and keep your personal information safe. Start your workout today with three simple actions:
Sign up to receive a...John opened the Town Hall by acknowledging the positive trends in public health data, in anticipation of the February 7 return to in-person teaching, learning, and working on campus.
Key topics covered at the meeting included:
Flexible Work Model (Ted Hanss and Sarah Hauswirth),...Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings ,...
Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in January 2022. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
Yale ITS will retire the Secure File Transfer Facility service (files.yale.edu) on Monday, February 28, 2022.
Service users will need to...Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in December. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
As a reminder, we have entered the development phase of ITS’s Performance Management cycle , including conducting a mid-year performance review.
Be sure to complete mid-year performance reviews for ITS...
Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings ,...
A new year equals a new opportunity to flex your cybersecurity awareness muscles.
Join the Information Security Office as we kick off a new year of cybersecurity awareness activities, events, and contests to increase your cyber fitness!
Want in?
Check out our...ITS is preparing to launch a pilot, formally known as the Job Family Classification Redesign and Compensation Reform Project, to strengthen its position as a Workplace of Choice. When the project launches in June 2022, it will replace the current ITS Managerial & Professional (M&P)...
There is nothing quite so anxiety producing as learning about software bugs from users, the very people at the center of the design. Aargh!!! Software that does not function properly lowers productivity, taints the user experience, and costs money.
Ease your mind and delight your users!...
The IT Service Management team will be introducing a newly designed Knowledge Management Process in the January timeframe, which will coincide with the ServiceNow platform upgrade to Rome .
The newly...
On December 20, the Enterprise Monitoring service will officially decommission OpsView as part of the planned transition to Dynatrace. This concludes a yearlong initiative during which the Enterprise Monitoring team has been working with operations, networking, infrastructure, and application...
In November 2021, five staff members from within and outside of central ITS graduated from the Maximizing Organizational Resources (MOR) program, including Apriel Biggs, Julienne Hadley, Taber Lightfoot, Lucas Swineford, and Leonard Welch. They represent the seventh cohort from Yale IT to...
The Service Now Development and Support team is planning on upgrading the ServiceNow platform to the newest version, Rome, in the January timeframe.
The primary goal of the ServiceNow upgrade is to bring the platform forward to the most current version and take advantage of new features...
In response to service user requests, ITS is postponing the Secure File Transfer Facility service (files.yale.edu) retirement until February 2022 .
Service...Did you know that it only takes two seconds to crack an 11-character password that only uses numbers? But when you add upper and lowercase letters and special characters, it takes 41 years to crack? The Yale Information Security Office is pleased to launch their second awareness campaign, Use...
Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series , recommended online training offerings ,...
Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in November. Welcome or congratulate your colleagues using Ycards , Yale’s digital...
The IT Leadership Team met on November 17 to review the following topics:
The New Workday ExperienceAlex Barreuther, HCMS Solutions Junior Architect, announced a forthcoming update to Workday called Workday Today. With this enhancement, Yale community members will benefit from an...
QGenda, a cloud-based provider scheduling application, is being introduced to support physicians within Yale New Haven Health System (YNHHS) and Yale Medicine (YM). The adoption of this application will provide a digital, single source of truth to view and update on-call schedules. Through the...
On Thursday, November 18, the Yale Information Security Office (ISO) will release an updated version of the NetID Management Tool.
Members of the Yale community will notice several changes to the NetID activation and password reset processes:
Instead of asking for security questions...
