FAQs on unused non-refundable airline tickets
Q: I have an unused non-refundable ticket on file for a trip that was cancelled due to the COVID pandemic, and I was notified by the airline that it would expire soon. Can I still use it?
A: Yes,...
The Travel Update
New service for federal grant-funded travel
April 6, 2022
Summary
To ensure compliance with Federal grant funding agency requirements , Yale Travel Management is piloting a new travel booking platform for federal grant-funded travel. The new...
Timothy Kropp joins Yale Travel Management
February 10, 2022
Join us in welcoming Timothy Kropp to the Yale Travel Management team! Tim started as a Travel Program Manager, Yale Administration, in December 2021. In his new role, Tim focuses on ensuring that those traveling on University business have a safe and positive experience. He also works with Yale...
United Airlines launches new virtual agent-on-demand service
February 10, 2022
United Airlines recently introduced a new tool to help travelers manage “day-of-travel issues.” Access the new “ agent on-demand ” service from a cellphone, QR code, or computer. While waiting in line or before leaving home, travelers can use this...
Amtrak increases corporate discount
February 10, 2022
As of January 1, 2022, Amtrak increased its corporate discount. Yale business travelers will receive the following cost savings:
All Acela Business class markets will be discounted at a higher tier level. Previously discounted Northeast regional markets will also receive the same discount...