Leadership and Management Development

Aerial view of Yale's Campus

Develop your people. Inspire breakthrough performance.

Leading your team in ways that engage and inspire breakthrough performance — and developing the capabilities of your staff members—requires critical knowledge, skills, and attributes. That’s why the University created its signature manager development program, Managing at Yale.

Managing at Yale is more than a training curriculum. It provides the fundamentals needed to support a work culture that values diverse experiences and points of view and thrives on respect and collaboration. You will learn about leadership principles, labor relations, diversity, inclusiveness, and more through interactive and engaging presentations, real-life scenarios, and peer interactivity.

Leadership Essentials, Leading Teams, and Driving Performance—These three Managing at Yale courses cover key areas, including labor relations, performance management, diversity, team cohesion, and effective self- and team leadership strategies. Each course lasts eight weeks with nine—ten-week breaks. The last two courses, Extraordinary Leader and Advancing the Extraordinary Leader, are delivered in person and provide insight through a 360-degree leadership assessment, development plan, and coaching to further develop managerial and leadership skills.

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Managing at Yale Core Courses

Managing at Yale Leadership Courses

Electives and Campaigns

We have initiated learning campaigns for all managers focusing on core leadership topics, beginning with the summer discussion on Holding an Effective Performance Review.

Grow Coaching is available to help you learn tools to practice multiple coaching scenarios and the value of a more engaging inquiry mindset. Stay tuned as we continue to develop additional programs to support you.

Acting with Integrity, Values, and Ethics as Foundational to the Expectations.

Leadership Expectations

The leadership expectations provide key attributes and competencies that all managers of staff at Yale are expected to demonstrate in their roles. Managing at Yale is designed to assist managers of staff in further strengthening their skills and abilities to ensure that they are able to effectively achieve the following expectations:

  • Builds talent / capability
  • Practices self-development
  • Taps growth mindset and learning agility

  • Thinks strategically to set direction
  • Exhibits clear vision & strategy
  • Synthesizes ideas for broader perspective

  • Promotes collaboration & teamwork
  • Builds internal & external partnerships
  • Demonstrates emotional intelligence
  • Manages conflict

  • Drives for results, with client focus
  • Manages performance
  • Strives for continuous improvement
  • Balances accountability and empathy

  • Navigates & drives change
  • Anticipates / leads trends
  • Uses advocacy skills
  • Openness to others’ ideas
  • Demonstrates adaptability

  • Promotes psychological safety on team
  • Commits to community action and respect
  • Builds teams

  • Empowers & engages team
  • Builds trust
  • Listens & shares information
  • Persuades in all directions
  • Effectively coaches others

  • Demonstrates technical / professional expertise
  • Taps digital/AI competence & data analysis
  • Acts with agency in Yale’s culture