Booking Travel

World Travel: Yale’s preferred travel agency.

Yale’s designated World Travel agent team is trained on Yale policy and familiar with our travel needs. They are available Monday through Friday, from 8:00 a.m. to 6:00 p.m., excluding major holidays.

Outside of these times, calls will be forwarded to the After Hours team, who are available 24/7, 365 days a year. The After Hours team services all World Travel clients, so they may not be familiar with us in the same way our designated team is. While there are times when you must call outside of regular business hours, your experience will be better if you can call during regular hours.

Note: Yale is charged $25 for each call to After Hours. Currently, those calls are covered in the Yale Travel budget.

Contact an agent (24-hour support is available):

Inside US, call 833-780-1302
Outside US, call 484-624-6988
Email: yale@worldtravelinc.com

Booking general travel

Access the Booking Guide
Check out answers to frequently asked questions.
Access World Travel/Concur.
Complete your Profile.
Begin the booking process by identifying your “Funding Source” as “Non-Federal Sponsored Business Travel.”
Search for and choose flights, hotel, car, etc.
Complete the booking and payment process.
Submit your expense report, attaching your “Trip Confirmation,” which will be emailed to you.

Booking federally sponsored travel

Review our training resource for booking online.
Check out answers to frequently asked questions.
Access World Travel/Concur.
Complete your Profile.
Begin the booking process by Identifying your “Funding Source” as “Federal Funds.”
Search for and choose flights, hotel, car, etc., identifying any FAA/Open Skies exceptions your choice requires.
Complete the booking and payment process.
Submit your expense report, attaching your “Trip Confirmation,” which will be emailed to you.

Profiled users can book for guests with Guest Access. Submit a reqeust via Yale Travel Questions/Feedback form if you require Guest Access.

Guests booking for themselves must contact World Travel to book with an agent (see World Travel FAQs).

Professional & Grad Students have profiles in Concur, but they are inactive.

Process for activating these profiles for students who need to book Yale business travel for themselves or others:

Complete the request to activate the student profile via the request form: Questions/Feedback form

Must include:

Graduation date
Email address of advisor, business office, or person responsible for the travel

World Travel will book your meeting using live agents. To set up a meeting with World Travel, complete and submit the online form below. A World Travel representative will follow up with you to review your requirements for the meeting.

World Travel Meeting Request form.

Travel Guidance

To remain compliant with FAA or Open Skies for federal grant-funded travel, eligible travelers can use World Travel to view all available flights that meet federal requirements and book their trip.

Travelers can also complete their itineraries by booking rail, hotel, car rental through World Travel.

All Yale-associated travel discounts with preferred suppliers are already built in to the World Travel platform.