Contact Us

    Thank you for visiting It’s Your Yale. Please review our communication, finance, employee, and technical support options, below.

    Communication Support

    For urgent messaging requests, contact the Operational Communications team. For urgent website requests, contact the Digital Strategy team.

    Additional Support

    Finance Support Center (FSC)

    For questions about financial inquiries, including Workday, contact the FSC.

    Hours: Monday - Friday, 8:30 a.m. to 5 p.m.
    Call: 203-432-5394
    Email: sharedservices@yale.edu
    Submit an Inquiry
     

    Employee Service
    Center (ESC)

    For questions about employee benefits, payroll, and personal information, contact the ESC.

    Hours: Monday - Friday, 8:30 a.m. to 5 p.m.
    Call: 203-432-5552
    Email: employee.services@yale.edu

    ITS Help Desk

    For questions about technical issues, contact the Help Desk.

    Hours: 24 hours a day, 7 days a week
    Call: 203-432-9000
    Online chat: its.yale.edu/chat
    Email: helpdesk@yale.edu

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