Contact Us

Thank you for visiting It’s Your Yale. Please review our communication, finance, employee, and technical support options, below.

Communication Support

For urgent messaging requests, contact the Operational Communications team. For urgent website requests, contact the Digital Strategy team.

Additional Support

Finance Support Center (FSC)

For questions about financial inquiries, including Workday, contact the FSC.

Hours: Monday - Friday, 8:30 a.m. to 5 p.m.
Call: 203-432-5394
Email: sharedservices@yale.edu
Submit an Inquiry

 

Employee Service
Center (ESC)

For questions about employee benefits, payroll, and personal information, contact the ESC.

Hours: Monday - Friday, 8:30 a.m. to 5 p.m.
Call: 203-432-5552
Email: employee.services@yale.edu

ITS Help Desk

For questions about technical issues, contact the Help Desk.

Hours: 24 hours a day, 7 days a week
Call: 203-432-9000
Online chat: its.yale.edu/chat
Email: helpdesk@yale.edu

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