NHHI Hiring Spotlight – Regina Ringwood

Tell us about yourself.

I am a native of New Haven, CT, and graduated from James Hillhouse High school. I earned my bachelor’s from Springfield College in Human Services. Health and fitness are essential to my well-being. Over the last four years, I have been living a vegan lifestyle and working out before coming to work. This helps me maintain better focus, less stress, mental clarity, and discipline with time management.

In my previous position as an office manager, I was hands-on with servicing clients with mental health and substance abuse dual diagnoses. I found meaning and purpose in assisting my community for over ten years. I have a sincere passion for seeing constituents reunite with their families and was able to see them reintegrate into society with a clean slate. In this position, I saw the importance of mental health, which helped me to become an advocate for change.

Tell us about your job search experience.

I held a temporary position as a lobby screener at Yale Health during the height of COVID for 19 months. In this position, I had to ensure all safety with COVID workplace protocols.

Fallon Thomas of NHHI was instrumental in assisting me with career development, such as how to format a cover letter and resume. With her expertise and knowledge, she helped me strategize my job search. My previous positions provide me with the expertise, background knowledge, and maturity I need for my current work.

Tell us about your current roles at Yale.

I work as a Medical Associate onYale Health’s Health Management Information (HIM) team with fantastic staff and managers. My duties are to maintain patient care records, index auditing identity, and resolve errors to ensure records’ accuracy. I also respond to requests from all departments to guarantee outside medical records through HIPAA compliance are completed and scanned into patients’ charts.

What advice do you have for other job-seekers?

Remember to highlight the most relevant accomplishments and skills for the position you’re seeking for every resume. Make sure to balance your mental health on this job-seeking journey. It can be challenging, and sometimes you lose faith. So, stay persistent, accept feedback as a gift, and know when to give yourself grace.