Health Expectations Program (HEP)

    IMPORTANT NOTE: Effective 5/1/2024, the HealthMine Platform, which was used to support the Health Expectations Program (HEP), has been discontinued. This is in accordance with the suspension of HEP that occurred during the COVID-19 pandemic. The university is currently evaluating the future status of HEP. Updates will become available as details emerge. If you have any questions, please contact the Employee Service Center at 203-432-5552 or employee.services@yale.edu.

    The Health Expectation Program (HEP) was developed in partnership with the unions, especially for Clerical and Technical, Service and Maintenance, Security Staff, and their spouses.

    Health coaches are available to support you, as needed, whenever serious or chronic conditions arise.

    Why Is Preventive Care So Important?

    • It helps you stay healthy and get more effective treatment. Many types of screenings can help identify health issues before they become more serious. Starting treatment or lifestyle changes before a condition goes beyond its early stages can help you stay healthier and recover more quickly.
    • You can save on medical expenses. Preventive care can help lower the long-term cost of managing a condition if you catch it early. Keep in mind that most preventive services are covered 100% by your medical plan, so you pay nothing.