Bright Horizons Back-Up Care
This benefit is available for Yale University Faculty, Managerial and Professional staff, Postdoctoral Associates, Postdoctoral Fellows, Clerical & Technical, and Service & Maintenance employees.
Learn about the benefits available for subsidized back-up care for Yale employees, provided by Bright Horizons.
You are eligible for 10 days of subsidized back-up care through Bright Horizons for the calendar year 2023. There is no carry over of days from calendar year 2022.
Details follow:
- In-home through Bright Horizons caregiver: $6/hour (cost to employee)
- Bright Horizons or network center-based: $25-$30/day (cost to employee)
Register For Back-up Care
Register Online, by Phone or via the Mobile App.
To register for the first time, take the following steps:
- Go to the Bright Horizons registration page (Clerical & Technical and Service & Maintenance portal)
- Complete the registration form.
Note: For the zip code field, use the zip code that you use for Yale benefits. - Once you are in the site, look at the radio buttons under Browse Benefits for the topic you are interested in.
Call 877-BH-CARES (242-2737) to speak with a care consultant 24/7.
Via Mobile App – search “Back-Up Care” in the App Store or Google Play to download.
Help Feature
Submit a support question through our email Help desk on the back-up website– you will be contacted within 48 hours of your request.
Back-Up Child and Adult/Elder Care
Whether you’re experiencing a breakdown in your regular childcare or have adult/elder care needs– Bright Horizons Care Advantage® is here to support. You are eligible for 10 days of subsidized back-up care through Bright Horizons for the calendar year 2022. There is no carry over of days from calendar year 2021.
The Bright Horizons Care Advantage® program provides back-up care for your children and/or adult/elder relatives when regular care arrangements fall through, and you need to get to work.
- Urgent or planned back-up childcare
- Adult and elder back-up care needs
- School or regular center closings
- You or your spouse are recovering from surgery or an illness
- Your parent or adult loved one needs care in their home – anywhere throughout the U.S.
Details follow:
- In-home through Bright Horizons caregiver: $6/hour (cost to employee)
- Bright Horizons or network center-based: $25-$30/day (cost to employee)
Nannies, Elder Care, Pet Care, and More
The Bright Horizons Care Advantage program also offers a free membership to the most comprehensive online care database with proprietary matching technology for full-time, evening, weekend, and pet care.* You have access to:
- Self-selected, pre-screened caregivers for your family and pets
- Elder care, planning support and referrals
- Discounted tutoring, test prep, and homework help
- Preferred enrollment access and exclusive tuition discounts at participating childcare centers nationwide
*Employee is responsible for any related cost with this program
Register for Back-up Care
Register Online, by Phone or via the Mobile App
To register for the first time, take the following steps:
- Go to the Bright Horizons registration page (Faculty, Managerial & Professional, and Post Doc portal)
- Complete the registration form.
Note: For the zip code field, use the zip code that you use for Yale benefits. - Once you are in the site, look at the radio buttons under Browse Benefits for the topic you are interested in.
Call 877-BH-CARES (242-2737) to speak with a care consultant 24/7.
Via Mobile App – search “Back-Up Care” in the App Store or Google Play to download.
Help Feature
Submit a support question through our email Help desk on the back-up website – you will be contacted within 48 hours of your request.