Athletic Attendant I Grade B

Clerical and Technical generic job description

Family: Service
Job Code: 654

Representative duties:

Services facility and equipment users. Provides information, receives money in payment of fees, issues receipts, and explains programs, schedules, rules and regulations
Enforces procedural rules and regulations. Monitors personal safety of athletic facility users
Maintains logs and records of membership and activities
Schedules use of facility and equipment. Monitors compliance with schedules
Oversees and instructs support staff
Maintains security of facility and equipment. Opens and closes facility ensuring that users have left the premises
Inspects and maintains the general condition of facilities. Performs light cleaning and minor repairs
Completes financial and administrative forms
Operates, maintains and dispenses specialized equipment, tools, and vehicles
Performs additional functions incidental to athletic attendant activities

The job duties listed above are representative and characteristic of the duties required and the level of the work performed in the job title. The duties will vary from incumbent to incumbent in the job title.

Required knowledge:

General knowledge, high school level; detailed but narrow work-related knowledge
Limited acquaintance with business, accounting or commercial procedures
Limited acquaintance with University organizational policies and procedures

Required skills:

Files already labeled material using a straightforward alphabetical, or chronological system
Understands non-routine notes, written instructions, and general policy statements
Writes short informal notes, fills out simple forms
Occasional use of more complex machines, such as word processors or personal computers

Office and administrative skills:

Keyboards forms, labels, and other simple material
Schedules appointments in allotted times
Advises, screens and refers callers and visitors

Experience, education and formal training:

Two years of related work experience and a high school level education, or an equivalent combination of experience and education

Complexity and organization:

Limited variety of job tasks requiring coordinating steps/procedures
Often coordinates or organizes the work of others

Interpersonal relations:

Ongoing involvement outside immediate unit
Offers or obtains basic information or provides assistance on general matters
Understands and evaluates what is being said and responds with complex answers that may take time to give

Supervisory guidelines:

Work is subject to general review on an occasional basis
Supervisor and incumbent plan, assign and schedule work jointly
Instruction provided only in very rare instances

Independent judgment:

Established procedures/policies govern many work situations
Occasional exercise of independent judgment or initiative
Problems solved by choosing solutions from among several alternatives that are not necessarily governed by established procedures

Leadership responsibility:

Occasionally provides work guidance or orientation for non- routine procedures/policies
Often distributes and monitors work

Impact and consequence of error:

Work affects both outside the work unit and outside the University
Errors are somewhat difficult to recognize and correct and can cause harm or financial loss to individuals, departments, and the University or to other individuals and groups

Working conditions:

Occasional possibility of safety risks
Regular multiple or conflicting demands, time pressure, deadlines or emergencies
Some sustained concentration
Considerable physical effort or a high degree of fine finger or hand dexterity

Certification:

Lifeguard: W.S.I and C.P.R. certification

Example 1

General purpose:

Under the supervision of the Director of Payne Whitney Gymnasium provide support and coverage for building supervision, membership services, operations desks, and special events.

Essential duties:

Monitor and enforce gymnasium and departmental policies and procedures
Perform function related to the security of the building: opening and closing protocol; identification challenges and proof of membership; disarm, monitor and arm security systems; and, act as liaison with University Police and Security Programs
Oversee and instruct bursary and casual work assignments. Monitor workstations performance and coverage
Document and report emergency, maintenance, repair and custodial problems
Monitor and maintain emergency and routine maintenance and repair records
Monitor and secure guest passes and receipts
Maintain and document lobby access utilization records and facility use reports
Assist with membership registration and fee collection, locker assignment and use processes, and ID card access clearance
Provide coverage at operations desks (lobby, towel and rear guard) and perform required services and functions
Assist with the members’ locker clean out and eviction processes, the monitoring of transient locker utilization, and maintaining “personal item” security lockers
Post and monitor informational and direction signage throughout the building for the purpose of communicating current accurate information
Assist with the updating and posting of seasonal and weekly facilities assignments and schedules, and with the reviewing of user group requests
Assist with the planning, coordination and operation of special event group use of the facilities including equipment set-up, staff scheduling, vendor liaison, and event oversight
Assist with the maintenance and updating of computer security access privileges for students, staff and special users

Education and training:

Two years of related work experience and a high school level education; or an equivalent combination of experience and education
Familiarity with computer applications, possess good mechanical aptitude
Current Red Cross certification in CPR and First Aid required

Skills and abilities:

Duties require moving and lifting heavy objects and involve extensive walking
Candidate should have the ability to communicate and work effectively with diverse student and user populations, demonstrate positive attitude, flexibility and commitment to teamwork