Media Technician I Grade B

    Clerical and Technical generic job description

    Family: Technical Support
    Job Code: 732

    Representative duties:

    • Schedules, delivers, sets up, and operates standardized and specialized media equipment
    • Maintains, adjusts and repairs media equipment
    • Oversees and instructs staff and students
    • Orders and maintains inventory of supplies
    • May contact service personnel
    • Performs additional functions incidental to media technician activities

    The job duties listed above are representative and characteristic of the duties required and the level of the work performed in the job title. The duties will vary from incumbent to incumbent in the job title.

    Required knowledge:

    • General knowledge, high school level; detailed but narrow knowledge in one or several work-related areas: general acquaintance with broader fields of knowledge
    • Limited acquaintance with business, accounting, or commercial procedures
    • Limited knowledge of University organizational policies and procedures generally; detailed knowledge of a narrow area of University rules and procedures

    Required skills:

    • Copies data from standard or easily understandable formats
    • Routine use of a major library catalogue or reference database
    • Files already labeled material using a straightforward alphabetical, numerical or chronological system
    • Understands more complicated written instructions, memoranda, and policy statements
    • Writes short, informal notes, fills out simple forms
    • Regular, skilled use of more complex machines including word processors or personal computers

    Office and administrative skills:

    • Keyboards letters, memos, and other moderately complex material
    • Enters and retrieves data from semi-finished source documents on a personal computer requiring both some interpretation of the source document and a basic understanding of software parameters
    • Schedules and coordinates appointments
    • Advises, screens and refers callers and visitors

    Experience, education and formal training:

    • Two years of related work experience and a high school level education, or an equivalent combination of experience and education

    Complexity and organization:

    • Limited variety of job tasks requiring coordinating steps/procedures
    • Often coordinates or organizes the work of others

    Interpersonal relations:

    • Ongoing involvement outside immediate unit
    • Offers or obtains specialized information and provides assistance on general matters
    • Understands and conveys more complex messages and instructions, and takes action accordingly

    Supervisory guidelines:

    • Work is subject to general review on an occasional basis
    • Supervisor and incumbent plan, assign and schedule work jointly
    • Instruction provided only in new situations, methods and procedures that are not clearly related to existing tasks and duties

    Independent judgment:

    • Established procedures/policies govern most work situations
    • Occasional exercise of independent judgment or initiative
    • Problems solved by using established procedures

    Leadership responsibility:

    • Occasionally provides general orientation to routine procedures/policies
    • Sometimes distributes and monitors work

    Impact and consequence of error:

    • Work affects outside immediate work unit, but rarely outside the University
    • Errors are not difficult to recognize and correct and only affect own work

    Working conditions:

    • Occasional possibility of safety risks
    • Occasional conflicting demands, time pressure, deadlines or emergencies
    • Some sustained concentration
    • Considerable physical effort or a high degree of fine finger or hand dexterity

    Example 1

    General purpose:

    Provide audio-visual support and services to Yale College and community. Set up and operation of media equipment including video, film, audio equipment, slide & 16mm film projectors, public address systems and computer equipment.

    Essential duties:

    • Report to and perform duties as assigned by the Media Services Classroom Manager in support of departmental mission
    • Deliver, set up and operate various media related equipment including video/data, slide, film and overhead projectors
    • Troubleshoot, adjust and perform routine maintenance of video/data projection systems, public address systems, microphones, slide & film projectors
    • Operate studio & field video cameras, and audiocassette recorders for classes and special events
    • Perform administrative functions in Media Services office including scheduling equipment for classes and special events
    • Assist in preparation and development of media material for video, audio, photographic, slides and multimedia applications
    • Oversee and instruct staff and students

    Experience and training:

    • Two years of related work experience in instructional media services or education or industry and a high school level education; or an equivalent combination of experience and education

    Skills and abilities:

    • Knowledge and experience in use and maintenance of media material and audio-visual equipment
    • Excellent customer service practices
    • Must be able to lift 65 lbs.
    • Valid CT Driver’s License