Printing Assistant III Grade D

    Clerical and Technical generic job description

    Family: Technical Support
    Job Code: 740

    Representative duties:

    • Serves as a principle source of information to clients on style, format, ink and type selection, and lay-out. Determines methods and materials for production
    • Schedules, sets up, operates, and maintains machinery for the production of printed material through typesetting, binding, lithography, and specialized offset printing
    • Monitors jobs for accuracy, completeness, quality, and timeliness. Ensures finished product complies with job request specifications
    • Oversees and instructs printing support staff
    • Maintains and repairs equipment. Identifies and repairs malfunctions. Makes service calls and assists in the resolution of major malfunctions
    • Order supplies and equipment. Maintains inventory of supplies
    • Performs additional functions incidental to printing activities

    The job duties listed above are representative and characteristic of the duties required and the level of the work performed in the job title. The duties will vary from incumbent to incumbent in the job title.

    Required knowledge:

    • General knowledge, high school level; detailed but narrow knowledge in one or several work-related areas; general acquaintance with broader field of knowledge
    • Extensive knowledge of craft or trade
    • Limited knowledge of University organizational policies and procedures generally; detailed knowledge of a narrow area of University rules and procedures

    Required skills:

    • Extracts and compiles a narrow range of data from written sources, from individuals by asking set questions, or from one or several given databases; coding based on prescribed, simple standards
    • Files already labeled material using a straightforward alphabetical or chronological system
    • Summarizes, revises or makes limited use of complex, technical or specialized literature
    • Writes simple internal memoranda; fills out complex forms
    • Regular skilled use of complex machines; responsibility for troubleshooting and maintenance necessary to ensure consistent operation at a high quality level; and/or sophisticated manipulation of a database

    Office and administrative skills:

    Not applicable.

    Experience, education, and formal training:

    • Six years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate degree, or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education

    Complexity and organization:

    • Wide variety of complicated job tasks requiring coordinating numerous processes/methods
    • Often coordinates or organizes the work of others

    Interpersonal relations:

    • Ongoing involvement outside the immediate unit
    • Offers or obtains specialized information and provides assistance on general matters
    • Understands and evaluates what is being said and responds with complex answers that may take time to give

    Supervisory guidelines:

    • Work may or may not be reviewed
    • Incumbent plans and schedules own work and/or work of others based on the understanding of broadly defined objectives and priorities, supervisor reviews work after completion
    • Instruction provided only in very rare instances

    Independent judgment

    • Established procedures/policies govern most work situations
    • Regular exercises of independent judgment or initiative
    • Problems solved by choosing solutions from among several alternatives that are not necessarily governed by established procedures

    Leadership responsibility

    • Often provides work guidance, instruction or orientation of others
    • Distribution and monitoring of work is a primary responsibility

    Impact and consequence of error

    • Work has significant impact both on more than one department and outside the University
    • Errors are not necessarily recognizable and cannot always be corrected and can cause considerable harm or financial loss to individuals, departments and the University or to individuals and groups

    Working conditions

    • Ongoing possibility of safety risks
    • Regular multiple or conflicting demands, time pressures, deadlines, or emergencies
    • Regular sustained concentration
    • Considerable physical effort or a high degree of fine finger or hand dexterity

    Example 1

    General purpose:

    Schedule, set-up, operate and maintain electronic publishing printers and related scanning hardware/software for the pre-flight, production and publication of printed material.

    Essential duties of the position:

    • Handle assignments independently. Provide clients with the best alternative for their requests and determine method and materials for production to meet customer needs
    • Scan, edit, and determine document layout, print and finish printed materials using a variety of electronic techniques
    • Prepare publishing/printing platforms for processing printed materials with appropriate formatting requirements
    • Prepare proofs and may interact with customers for authorization
    • Monitor jobs for accuracy, completeness, quality and timeliness. Ensure finished products comply with the requested job specifications. Research and make recommendations to resolve customer issues
    • Identify malfunctions of various electronic publishing printers and related scanning hardware/software. Place service calls and assist in the resolution of major malfunctions. Responsible for troubleshooting and maintenance necessary to ensure consistent operations at a high-quality level
    • May interact with equipment vendors and maintain an inventory of supplies for related equipment
    • Work in a service-oriented environment under pressure and against deadlines; may work off-hours, weekends and holidays
    • Perform additional functions incidental to printing and publication activities

    Experience and training:

    • Six years of related work experience, four of them in the same job family at the next lower level, and a high school level education; or four years of related work experience and an Associate’s degree, or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education
    • Regular skilled use of complex machines

    Skills and abilities:

    • Knowledge of printing and color processing and formulas for mixing colors
    • Basic knowledge of computers including PC and Macintosh; skill in the use of software programs including graphics for both systems
    • Customer service, organizational and interpersonal skills
    • Multi-tasking and ability to perform under pressure of deadlines
    • Problem-solving; troubleshooting skill
    • Proofreading skills
    • Ability to lift 50 lbs.