Security Communications Officer Grade S4

Principal Responsibilities:

1. Monitors, initiates, and maintains communication with various control rooms via radio, telephone and intercoms.
2. Monitors and operates central security console to detect and dispatch protective services or other personnel to the scene of alarms.
3. Receives, analyzes, and coordinates responses to telephone calls for all security services. Observes various monitoring systems for access control and fire alarms. Acknowledges event so that alarm is recorded. Observes monitors to detect street or property crimes.
4. Records activities occurring during shift through dispatch reporting and ensures communication of this information to incoming shift. Recommends and initiates corrective action for security system issues.
5. Responsible for the utilization and maintenance of CCTV throughout the campus and has working knowledge of alarm protocol and notification policies for the entire campus.
6. May perform other duties as assigned.

Required Education and Experience:

High school level education or equivalent and two years of experience in security, law enforcement, military police, or customer service; or an Associate’s degree and two years of experience.

Required Licenses or Certifications:

The State of Connecticut License for Security Officer (Guard Card).  Valid driver’s license.

Physical Requirements:

N/A