Generic Job Description Medical Assistant Grade C

Representative Duties:

• Provides care to patients. Assists patients with personal hygiene, nutrition, comfort, and safety. Maintains comfortable, orderly, safe, and clean environment.
• Prepares patients for examinations. Provides routine information related to medical treatments and procedures.
• Measures and records vital signs. Collects specimens.
• Prepares examining rooms. Selects and lays out medical supplies. Maintains medical equipment.
• Records and reports patient information. Retrieves laboratory test results and patient files.
• Escorts patients and visitors.
• Orders and maintains inventory of supplies.
• Performs clerical functions related to medical activities.

Family: Clinical
Job Code: 538 Date: 1/92

The job duties listed above are representative and characteristic of the duties required and the level of the work performed in the job title. The duties will vary from incumbent to incumbent in the job title.

Yale University Clerical and Technical Job Description
Job: 538 Medical Assistant Grade C

Required Knowledge:
General knowledge, high school level; detailed but narrow knowledge in one or several work-related areas; general acquaintance with broader field of knowledge.
Limited acquaintance with business, accounting, or commercial procedures.
Limited knowledge of University organizational policies and procedures generally; detailed knowledge of a narrow area of University rules and procedures.

Required Skills:
Copies data from standard or easily understandable formats.
Files already labeled material using a straightforward alphabetical, numerical or chronological system.
Understands short notes, basic written instructions, and forms.
Writes short informal notes, fills out simple forms.
Occasional use of more complex machines, including word processors or personal computers.
Performs a few simple laboratory or scientific procedures; records results as necessary.

Office and Administrative Skills:
Keyboards letters, memos, and other moderately complex material.
Enters and retrieves data from given sources on a personal computer.
Schedules and coordinates appointments.
Screens and refers callers and visitors to the appropriate individual.

Experience, Education and Formal Training:
Two years of related work experience and a high school level education; or an equivalent combination of experience and education.

Complexity and Organization:
Limited variety of job tasks requiring coordinating steps/procedures.
Occasionally coordinates or organizes the work of others.

Interpersonal Relations:
Ongoing involvement outside immediate unit.
Offers or obtains basic information or provides assistance on general matters.
Understands and conveys more complex messages and instructions, and takes action accordingly.

Supervisory Guidelines:
Work is subject to general review on an occasional basis.
Supervisor and incumbent plan, assign, and schedule work jointly.
Instruction provided only in new situations, methods and procedures that are not clearly related to existing tasks and duties.

Independent Judgment:
Established procedures/policies govern most work situations.
Occasional exercise of independent judgment or initiative.
Problems solved by using established procedures.

Leadership Responsibility:
Occasionally provides general orientation to routine procedures/policies.
Sometimes distributes and monitors work.

Impact and Consequence of Error:
Work affects only immediate work unit.
Errors are somewhat difficult to recognize and correct and can cause harm or financial loss to individuals, departments, and the University or to other individuals and groups.

Working Conditions:
Occasional possibility of safety risks.
Regular multiple or conflicting demands, time, pressures, deadlines or emergencies.
Regular sustained concentration.
Considerable physical effort or a high degree of fine finger or hand dexterity.

Certification:
Certification by the American Association of Medical Assistants or American Registry of Medical Assistants required.