Hospitality Snapshots- Joanne Ursini

Joanne, a Desk Pantry worker at Davenport, has been with Hospitality for over 20 years. She takes special pride in Davenport’s spa water and is truly artful with its presentation, from a seasonal mix of fruit, to crafting swimming sharks out of cucumbers, or a Halloween display of spider webs made from citrus. These are skills she is happy to teach her colleagues across dining. Our conversation was frequently interrupted by students coming in for hugs and a hearty “good morning.” Joanne reminded her charges to relax and enjoy their breakfast. “These kids are under so much pressure. I feel that my job is to take care of them. A hello and a smile can reset your mind in the most positive way.”