IT Update News from 11/2019

Important Deadline Dates for Recruitment due to Holiday Recess

November 20, 2019

Please refer to the following schedule for creating and posting job requisitions, processing temporary employment requests, and extending offers to candidates before and after the 2019 holiday recess period. Please share this communication with others in your department who are responsible for...

GSAS + ITS collaboration = great new website

November 14, 2019

The Graduate School of Arts & Sciences (GSAS) launched a refreshed website at the end of October. The site, developed in collaboration with Yale ITS, features updated content, a consistent voice and tone, improved menu navigation, and photojournalistic...

ServiceNow Upgrade

November 14, 2019

Scheduled for release the first quarter of 2020, the Service Management team will be kicking off the upgrade of ServiceNow to the latest version: New York. The primary goal of the effort is to bring the platform forward to the most current version and take advantage of new features and increased...

Box at Yale discontinues folder uploads through IE

November 14, 2019
Summary This information applies only to individuals using computers with the Microsoft Windows operating system. MacOS computers are not impacted. Box at Yale (and SecureBox at Yale) no longer supports the folder upload feature within Internet Explorer. Details

Beginning on Friday, December 27...

Staff movement, new hires, and milestones

November 14, 2019

Congratulations to IT staff who recently celebrated a milestone or joined our organization in October. Say hello or congratulate your colleagues using Yale’s digital greeting cards.

Milestone anniversaries

35 years

Richard B. Morris

25 years


Thanksgiving holiday support and special schedules

November 13, 2019

Yale University will observe Thanksgiving Day, Thursday, November 28, 2019, as a holiday and the Friday after, November 29, as a recess day. Please refer to relevant information for special schedules and deadlines related to the long holiday weekend.


Time card approval and...

Java upgrade to Windows operating systems

November 13, 2019

The following information applies only to those computers running Windows operating systems.


Yale ITS began delivering an updated version of Java, automatically, in batches, to ITS supported computers on Wednesday, November 13. This process will continue until all ITS managed...