Accounts Payable streamlines supplier change requests

In August 2018, Accounts Payable (AP) implemented a new procedure to prevent fraud within Yale’s supplier database. Requests to change banking information resulted in two phone calls to the supplier or individual to verify the change.  Only after the request was verified would the change be made to the supplier database.

To streamline the process, effective Wednesday, April 8, 2020, AP will only make one phone call to suppliers (foreign vendors or individuals, and U.S individuals) to verify the request, but will also send a follow-up email to the contact person on file in the database to notify them changes to their banking information have been updated. This change does not apply to domestic vendors.

There is no action to be taken by your business office, however if you are contacted by one of these suppliers or individuals questioning the authenticity of the email, please refer them to Finance Support Center (FSC) at askfinance@yale.edu or 203-432-5394.