ServiceNow platform to be upgraded in December

The Service Now Development and Support team plans to upgrade the ServiceNow platform to the newest version, Tokyo, in the December timeframe.

The Tokyo version boasts a brand-new modern interface. You will still have all the dynamic functionality you have come to rely on, with the added benefit of a slick new user interface that allows you to customize your experience as you see fit. Any groups who would like to schedule a 15-minute demonstration for your team—perhaps during an upcoming team meeting—may submit a request to the ServiceNow Platform team. If possible, please include two options for scheduling the demonstration.

Over the next month, the ServiceNow Platform Team will evaluate the new functionality available with the Tokyo release and will provide additional information in next month’s IT Update. The team also plans to send a targeted message in early December with details of what to expect on upgrade day.

Need help?

• For help with any service management topics, you can always send an inquiry to the IT Service Management team with questions.
• Join us during our Virtual Office Hours:
  • First and third Thursday of the month
  • 10:00 - 11:00 a.m.
  • via Zoom