IT Update News from 12/2022

New date: ServiceNow upgrade to Tokyo - Dec. 17, 2022

December 8, 2022

**** Note: This article was updated on Monday, December 5, to reflect the work moving from December 10 to December 17, 2022.

The Service Now Development and Support team will upgrade the Service Now Platform to the newest version, Tokyo, on Saturday, December 17.

The Tokyo...

ITS staff movement, anniversaries, and new hires - November 2022

December 8, 2022

Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in November. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Possible action required - VPN upgrade - beginning Wednesday, January 4

December 8, 2022
Summary Yale ITS will update the Cisco AnyConnect Virtual Private Network (VPN) server beginning at 7:00 a.m. on Thursday, January 5. Individuals with older VPN software installed may experience a prompt to upgrade when attempting to connect to VPN. To avoid prompts occurring at an inconvenient...

Device registration portal - New look, and now more accessible

December 8, 2022

As part of ongoing continual improvement, on Wednesday, December 7, ITS updated the Device Registration Portal (DRP) with a new look to meet Yale’s usability and accessibility guidelines. The Yale community can use this tool to register the devices (other...

Celebrate the holiday season with ITS, Finance, and Research Administration colleagues

December 8, 2022

This year, ITS, Finance, and Research Administration are teaming up to celebrate the season. On Tuesday, December 13, from 1:00 - 5:00 p.m., enjoy food and attractions at the ITS Holiday Winter Wonderland Party on the fifth floor . Then, venture to Room 125, and the second, third, and sixth...

This winter, it pays to be on your cyber toes

December 8, 2022

This winter, it pays to be on your cyber toes. Cybercriminals never go on vacation and are always looking for ways to catch us off guard. The winter months are no exception.

Don’t fall victim to their clever scams. Whether you’re shopping or traveling, we’ve got you...

NGN Network Standard - Designed to improve stability, resiliency, and maintainability

December 8, 2022

The newly released Campus Network Infrastructure and Overlay Fabric Standard sets down the core design principles, design patterns, and shared practices of the Next...

It's time for mid-year performance discussions

December 8, 2022

As a reminder, we have entered the development phase of ITS’s Performance Management cycle , including conducting a mid-year performance review.

Be sure to complete mid-year performance reviews for ITS...

Hiring local residents, cultivating talent, and more discussed at the IT LT meeting

December 8, 2022

The IT Leadership Team met on Wednesday, November 30 to discuss the following highlights and initiatives:

New Haven Hiring Initiative (NHHI)

Director of the New Haven Community Hiring Initiatives Chris Brown joined the meeting to share information about the NHHI, established in 2013 to...