IT Update News from 08/2023

ITS staff movement, anniversaries, and new hires - July 2023

August 10, 2023

Congratulations to ITS staff who recently celebrated a milestone, moved to a new role, or joined our organization in July. Welcome or congratulate your colleagues using Ycards , Yale’s digital...

Ask SLT - August 2023

August 10, 2023

IT staff are invited to...

IT Academy: Speaker Series resumes, upcoming training, and survey invite

August 10, 2023
Speaker series resumes

The IT Academy resumed its speaker series for FY24 with a Café IT on “IT Early Career Development Experiences” hosted in late July. Look for future speaker series events in IT Update and participate in our survey (further in this message) to share feedback for future IT...

Celebrating one IT leader’s story of growth

August 10, 2023

Vidhya Narayanan, IT Director of Health Software Solutions and Engineering Learning and growth are one of the many benefits of an enriching experience at Yale and part of what makes leadership opportunities possible. Vidhya Narayanan, IT Director of Health Software Solutions and Engineering,...

New ACIO for Health Sciences

August 10, 2023

Yale IT is excited to announce that Dr. Wies Rafi, supporting the Health Sciences Division as associate chief information officer, joined IT, the IT Leadership Council (ITLC), and the Senior Leadership Team (SLT) as its newest member on August 1.

Wies began his career as a systems data...

July 2023 IT Leadership Team meeting update

August 10, 2023

At the July IT Leadership Team meeting, topics included the new GSAS course registration system, the Law School’s upgraded registration system, Balanced Scorecard updates, as well as a FY24 discussion, and more.

Launching an improved registration system for the Graduate School of Arts...

Cybersecurity awareness updates: August 2023

August 10, 2023
Cybersecurity 101 – Back-to-School Security Refreshers

Summer is great for relaxing our minds and bodies, but not our cybersecurity muscles! With the new academic year upon us, it’s a good time to refresh our security practices.

Phishing attackers never rest and we continue to see...

Actions required: ServiceNow incident categorization changes coming soon

August 10, 2023

Summary

Service Management will be implementing new incident categorization within ServiceNow continuous improvement. We expect these changes to launch later this August - look for updated communications. Pre- and post-launch actions are required - see Details for more information. Details...