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Union-Management Relations Training
Does your management team need help understanding provisions of the contract or how best to navigate in a unionized environment? Our Labor Relations and Best Practices team can assist. For more information, please contact:
Local 34 & Cedarhurst: Melinda Dellert | Alexandra Gross
Local 35, Police, Security: John Criscuolo
Best Practices: Deb Arcangelo-Vitale
Moving Conflict to Resolution
This workshop is designed to strengthen the labor-management relationship with a new approach to interacting with each other and problem-solving. This new approach promotes a more collaborative and interest-based model that provides structure, process, and communication skills that can improve the quality and speed of dispute resolution. For more information, please contact Best Practices.
Ladder of Inference - Challenging Assumptions
Based on research by organizational psychologist Chris Argyris, the “Ladder of Inference” is a proven tool that leads to better, more informed decision-making. The key is to reason through your thoughts and challenge your reactionary assumptions. This workshop will help ensure your conclusions and actions are based on facts.
Managing at Yale
If you supervise unionized staff, the Managing at Yale program offers multiple opportunities to learn how to manage in a unionized environment at Yale.