Traveling to Yale
For service to Yale University and the surrounding area vehicles depart John F. Kennedy Airport at least once every 60 minutes from 6:00 am until 11:30 pm. Service from La Guardia Airport is also at least once per hour from 6 am until 12:00 am (midnight). Average waiting time for pickup is 20 to 30 minutes.
Arriving at an airport with reservations
- Collect any checked luggage
- Follow airport signs to “Ground Transportation” Counter near most Baggage Claim areas
- Dial 27 from Counter Courtesy Phone to contact our Dispatcher
- Dispatcher will advise you of waiting time for next van. Please wait inside Terminal at available Counter Seating
- Driver will collect you from inside terminal - name will be called out from Counter
- Please board only vans clearly marked “GO Airport Shuttle”.
Arriving at an airport without reservations
- Collect Luggage
- Follow airport signs to “Ground Transportation” Counter near most Baggage Claim areas
- Request GO Airport Shuttle Connecticut to your destination from Counter Agent
- Counter Agent will advise you of waiting time for next van and issue you a Boarding Card
- Please wait inside Terminal at available Counter Seating
- Driver will collect you from inside terminal - name will be called out from Counter
- Please board only vans clearly marked “GO Airport Shuttle”
- Payments should only be made to the driver by Credit Card or Cash on the van itself