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Once a year, the Service Management team upgrades ServiceNow to the latest version. Testing the new platform consumes a large part of the team’s...
A new document was recently added to the online Accounting Manual. This document includes information about the accounting model for capital projects. The...
The program designed to increase Yale’s network security, resiliency, speed, and nimbleness— Next Generation Network (NGN)—reached a key milestone on February...
Summary The first phase of the CMDB project, which kicked off in June, is scheduled to go live this month. This phase includes: Automated discovery of assets...
The Digital Accessibility Team is hosting a monthly brown-bag training series. The team will present in-depth training on various digital accessibility topics...
The Secure Travel Device Loaner service allows faculty and staff to bring only the bare essentials when traveling. This is especially valuable when traveling...
When a Director of Web Technologies position was vacated, IT approached Hadar Call to lead the team in an interim capacity, while retaining her...
Hosted by the IT Staff Development team, Tech Talks and InfoSec Chats are part of a series of learning sessions for the IT community. Each session features one...
Congratulations to Nancy Braen and Vimalpriya Kothandapani, who were recently acknowledged for exemplifying the Accountability Competency. Other staff members...
In an effort to better understand the number of non-managed workstations within ITS, Interns Hannah Providence and Shaye Manton conducted analysis from...