Operations Manager’s Resource Guide

Welcome Operations Managers and Departmental Business Offices!

This guide is designed to help you manage your many roles and responsibilities with up-to-date department contact information, helpful hints, and links to resources and tools.  We hope that you’ll take advantage of this rich resource and that it will become the “go to” business knowledge site for members of the Yale community.


The “Finance” task is now broken down into sub-categories for ease of viewing.

Our tasks web section is organized into the following broad areas:

  • Academic Support
  • Facilities, Space and Events
  • Finance
  • Grants Sponsored Research
  • Human Resources
  • Information Technology Services

Tasks: Common tasks related to the areas of business office work.

For more information on how to complete each of these tasks visit, Yale’s Policies and Procedures.

Training and access: Required courses and approval to enroll in them, recommended courses to become a well-rounded Operations Manager, listing of recommended campus “Newsletters” and “Meeting Announcements” to sign up for to receive important updates and information. 

Campus departments: Yale Departments and their contact information.