Employee Services

Welcome Center to Offer Virtual Support

Yale is now providing remote verification for new hire I-9 documents, in keeping with the Department of Homeland Security’s guidance on limiting physical proximity due to COVID-19. However, once normal operations resume, all employees who were onboarded using remote verification must report to one of Yale’s I-9 Centers for in-person verification of identity and employment eligibility. Send Form I-9 documents remotely using one of three choices: by fax 203-432-5153, video—request an appointment via Employee Service Center, and email (coming soon).

Employee Services provides human resource assistance to Yale faculty and staff members in the areas of employee benefits, payroll, and personal information.

Support Areas

  • Assisting with inquiries about employee benefits, life events, pay and time, and policies
  • Supporting applicants and new hires
  • Responding to I-9 Center questions and inquiries
  • Supporting Workday Human Capital Management (HCM) inquiries
  • Providing referrals for employment verification
  • Offering guidance on changing personal information
  • Support New Hire Orientation/Onboarding
  • Provide Retiree counseling
  • Support Annual/Open Enrollment

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