All staff who can work at home should continue to do so. Only with an explicit request from a supervisor should a staff member return to campus. For more information, review COVID-19 Workplace Guidance.
Ensuring that staff feel safe while working and traveling between buildings at Science Park is a key priority for Yale—particularly CIO John Barden and CFO Steve Murphy who spearheaded, and recently received approval for, an updated public safety plan for Science Park. Preliminary work is underway, with the official roll-out scheduled for early February, at the start of the spring semester.
Research labs at the Yale School of Medicine (YSM) faced a challenge — they needed to consume complex integrated informatics and information technologies to become more efficient. Without proper IT support, it was likely that they would implement solutions that do not meet their needs—potentially wasting time and money. A model for supporting research labs at YSM was needed. As a key supporter of medical researchers at Yale, IT was positioned to assist them.
The Yale School of Management (SOM) Development and Alumni Relations Office has been collaborating with ITS since January 2020 on a digital experience discovery project focused on understanding the needs of SOM alumni and what it is they are looking for from a digital experience with the school. The SOM team reached out to ITS for support as they are looking for a new platform that will simplify the SOM alumni user experience enabling alumni to more easily connect and engage with the school.
The Student & Academic Support Systems (SASS) team has supported automated, custom admissions data integrations for Yale College, the Graduate School, and all the professional schools for about a decade. These admissions departments utilize vendors like Common Application, Slate, WebAdmit, AMP, AMCAS, CASPA, SOPHAS, and more to collect admissions applications, make admissions decisions, and finally export data into Banner. Custom Banner data integrations have been developed over many years for different schools, with different data requirements, and different file type layouts.
IT’s Salesforce Applications & Support team partnered with Yale Health to deliver a custom contact tracing, isolation, and quarantine tracking application for Yale Health plan members, including students, faculty, staff, dependents, and other members of our University community.
In July 2019, Yale ITS initiated a project to reduce the number of simultaneous network outages at the Health Campuses (The School of Medicine, School of Nursing, School of Public Health, and Yale Health), as well as stabilizing the data network. As of March 2020, these improvements were completed for a successful close of the project.
The Yale Animal Resources Center (YARC) is Yale’s comprehensive source for laboratory animals, responsible for managing operations and safety of all on-campus animal lab personnel supporting Yale’s critical research. As new social distance safety guidelines emerged in response to the pandemic, YARC turned to IT for help to address a new need.
The Leadership Team met on March 25 to discuss the following projects and updates.
Recognizing Outstanding Work
Paul Rivers started the meeting by asking Leaders to acknowledge the incredible work that has taken place, particularly over the last few weeks to prepare the campus for remote learning, teaching, and working. Kudos were given to the entire IT organization for their Service Quality as well as their patience, energy, and enthusiasm.