Learn more about the ITS 2019 Workplace Survey Improvement Program, which was highlighted in the December 2 issue of the Workplace Survey newsletter . Susan Abramson, M.S. Manager, WorkLife and Child Care interviewed the...
Skillsoft and Library Books24x7 are being discontinued on January 30, 2021. Learners are advised to finish any in-progress training prior to that date. Service owners who have website links pointing to any of these resources should update their content.
Yale faculty and staff have a...
The Leadership Team met on Wednesday, November 18 to discuss the following projects and updates:
Long Range Planning (LRP) UpdateWhen John Barden joined the organization in 2017, the University was seeking a strategic model for IT services and support. In partnership with IT colleagues...
The Service Now Development and Support team is planning on upgrading the Service Now Platform to the newest version, Paris, in the January timeframe.
The primary goal of the ServiceNow upgrade is to bring the platform forward to the most current version and take advantage of new...
The ServiceNow platform will be upgraded to the newest release in January 2021, and homepages will no longer be supported. As a result, training is available to help you transition from the use of homepages to dashboards.
Topics for this training will include:
Converting existing...At the start of the meeting, John noted that the on-campus phase of fall semester was nearly over, thereby reducing the demand for on-campus support services. He asked staff to “take a deep breath and give yourselves a big round of applause for successfully achieving what we set out to do:...
Yale ITS will perform planned maintenance on the PaperCut service from 7:00 - 9:00 a.m. on Sunday, December 20. Printing through PaperCut will not be available during this time...
Yale ITS will perform planned maintenance on the PaperCut service from 7:00 - 9:00 a.m. on Sunday, December 20. Printing through PaperCut will not be available during this time...
Congratulations to IT staff who recently celebrated a milestone, moved to a new role, or joined our organization in October or November. Welcome or congratulate your colleagues using Ycards , Yale’s...
Do you know how Yale classifies data? Or the three risk classification elements and how to deterimine them?
MSS 201 teaches you how to classify Yale data and IT systems and reinforces how and why we protect Yale’s data and IT systems based on risk. MSS 201 is optional for...
ITS colleagues met on November 30 to hear from a panel of local experts on the state of COVID-19 at Yale. Among the topics discussed were Yale’s health guidelines, its approach to managing COVID-19 positive staff, the availability of symptomatic and asymptomatic testing, and more.
Lead...
Special thanks to the almost 90 Yale staff, faculty and graduate students who submitted recipes. The winners will be announced in January 2021 on the It’s Your Yale homepage. At that time, a link will be published for the Yale Community to access or download the...
John opened the Town Hall by sharing that…
The following questions, and John Barden’s answers, were taken from the November 20 virtual IT Town Hall meeting. This includes questions submitted via the Ask John survey.
Q1? ...
Research labs at the Yale School of Medicine (YSM) faced a challenge — they needed to consume complex integrated informatics and information technologies to become more efficient. Without proper IT support, it was likely that they would implement solutions that do not meet their needs—...
Ensuring that staff feel safe while working and traveling between buildings at Science Park is a key priority for Yale—particularly CIO John Barden and CFO Steve Murphy who spearheaded, and recently received approval for, an updated public safety plan for Science Park. Preliminary work is...
Haven’t registered for Minimum Security Standards (MSS) 101 yet? Time is ticking, only two classes left! All ITS staff must attend MSS 101 before November 20. If you haven’t already done so,...
The Enterprise Monitoring project conducted an extensive proof of concept (PoC) with three vendors this past winter. After evaluating feedback provided from all ITS departments and involved IT partners, we announced in the spring that Dynatrace was...
Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series, recommended online training offerings, and learning events to support the professional growth and staff development of Yale’s IT community.
Upcoming Sessions in November and December...Help the Yale Police Department feed people in need this holiday season during the 4th Annual Turkey Drive . Consider a cash donation to help them purchase Thanksgiving dinners for needy New Haven families.
Since 2016, the...
Last week’s IT Academy Speaker Series Café IT event on “Giving and Receiving Feedback” presented by Ted Hanss and Erika Fleck saw great success with roughly triple the average Speaker Series attendance numbers. The October 22 event was attended by 116 people across several Yale...
Please urge individuals using non-managed devices in your area to upgrade to the most recent version of Google Chrome.
Summary A serious security vulnerability has been identified in Google Chrome web browsers. All operating systems are vulnerable. An immediate update is required. For the...Close out the month with an interactive, virtual learning session on Friday, October 30. Cybersecurity Awareness Month is all about coming together to protect Yale. Join the cybersecurity team for a healthy dose of information and inspiration around ways you can do your part, be cybersmart. It...
John opened the Town Hall by reflecting on IT’s ability to meet the complex needs of the university over this period of time, which has “really been amazing”. He then shared a series of institutional updates and encouraged everyone to vote.
You guys have absolutely rocked it and...
Hosted by the IT Staff Development team, Yale’s IT Academy consists of a robust speaker series, recommended online training offerings, and learning events to support the professional growth and staff development of Yale’s IT community.
Last week’s IT Academy Speaker...
The 2019 Workplace Survey (WPS), conducted between November 4 and December 6, 2019, provided the University with feedback on areas such as: commitment, communication,...
ITS wants all employees to receive meaningful performance feedback and coaching – during evaluations and on an ongoing basis. This is especially important in complex times when staff are balancing pandemic safety, remote work/life challenges, and the impact of hiring restrictions.
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